I often visit a work office in Newbury and I travel down by train from Hitchin or Cambridge. I take my push bike with me to get around.
Last week I was returning home and got to St Pancras not long after 4pm. I never bother with Kings Cross as the trains out of there don’t except non folding bikes at peak times.
The Horsham To Peterborough service does accept (non-folding) bikes at all times according to the national rail web site. I ALWAYS check if cycles are allowed on the trains I'm taking.
I was heading through the barrier and got stopped by a member of staff who told me could not take my bike during peak hours unless folding.
I asked when that was and they said between 4-7pm.
I pointed out that I had checked national rail and cycles were permitted on the train I was taking. They however said no cycles were allowed on the platform at all during peak hours at St Pancras.
Slightly confusing really!
Does anyone actually know who is correct here and or who can I contact to clarify this?
Thanks
Last week I was returning home and got to St Pancras not long after 4pm. I never bother with Kings Cross as the trains out of there don’t except non folding bikes at peak times.
The Horsham To Peterborough service does accept (non-folding) bikes at all times according to the national rail web site. I ALWAYS check if cycles are allowed on the trains I'm taking.
I was heading through the barrier and got stopped by a member of staff who told me could not take my bike during peak hours unless folding.
I asked when that was and they said between 4-7pm.
I pointed out that I had checked national rail and cycles were permitted on the train I was taking. They however said no cycles were allowed on the platform at all during peak hours at St Pancras.
Slightly confusing really!
Does anyone actually know who is correct here and or who can I contact to clarify this?
Thanks