DB seems to have a very different policy around Travel centres and ticket offices compared to the UK ....investing in them rather than closing them.
DB opens first of 25 redesigned station travel centres
GERMANY: Deutsche Bahn has opened the first of 25 redesigned station travel centres at Düsseldorf Hauptbahnhof. Features include a larger reception area with staff who can deal quickly with minor queries, a more inviting waiting area, and information on approximate waiting times, with the option...
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