Delay Repay and Freedom Pass

[TheManOnThe172]

If the final part of a journey is made using a Freedom Pass, does this change your eligibility for a Delay Repay claim for late arrival?

Journey: Chesterfield-St Pancras by EMR then to Greenwich by Thameslink

Tickets - return part of London-Chesterfield SuperOffpeak return to St Pancras. Thameslink section: Freedom Pass

Arrived at St Pancras a few minutes late, but this had no impact, as still in time for the Thameslink train recommended by Journey Planners
Thameslink train delayed - arrival at Greenwich 22 mins late.

Does this qualify for Delay Repay from Thameslink? If it does, then as there is no ticket (and no ability, as far as I know, to list Freedom Pass journeys made), how does one document that part of the journey?

 

[Krokodil]

You're asking for delay repay on a journey you made for free?

 

[AlterEgo]

If the final part of a journey is made using a Freedom Pass, does this change your eligibility for a Delay Repay claim for late arrival?

Journey: Chesterfield-St Pancras by EMR then to Greenwich by Thameslink

Tickets - return part of London-Chesterfield SuperOffpeak return to St Pancras. Thameslink section: Freedom Pass

Arrived at St Pancras a few minutes late, but this had no impact, as still in time for the Thameslink train recommended by Journey Planners
Thameslink train delayed - arrival at Greenwich 22 mins late.

Does this qualify for Delay Repay from Thameslink? If it does, then as there is no ticket (and no ability, as far as I know, to list Freedom Pass journeys made), how does one document that part of the journey?

Just send them a copy of your Freedom Pass and you will be compensated for the ticket combination you held. Of course the Freedom Pass has no value but the SSR does, so you will receive delay repay considering the full journey.

 

[TheManOnThe172]

You're asking for delay repay on a journey you made for free?

Put that way, it does sounds greedy. But is it really so bad?

Consider two people travelling together, one with a Freedom Pass and one without, who have each paid £30 for the long-distance leg of their journey.

Both would have suffered the same delay and qualify for a refund from Thameslink of £7.50 of their £30 in respect of their 22 minute delay. That £7.50 is all that the Freedom Pass user will get. Their companion will get an additional 25% of the £2.70 that they paid for the Thameslink ticket.

Is it really morally repugnant for the Freedom Pass user to seek their lower amount of compensation?

(There is clearly some major unfairness built into the whole system - Thameslink would pay just 67p to a St Pancras - Greenwich passenger delayed for 22 minutes, but much much more to a passenger suffering the same delay if they joined the train following an expensive long-distance leg).

 

[AlterEgo]

Put that way, it does sounds greedy. But is it really so bad?

Consider two people travelling together, one with a Freedom Pass and one without, who have each paid £30 for the long-distance leg of their journey.

Both would have suffered the same delay and qualify for a refund from Thameslink of £7.50 of their £30 in respect of their 22 minute delay. That £7.50 is all that the Freedom Pass user will get. Their companion will get an additional 25% of the £2.70 that they paid for the Thameslink ticket.

Is it really morally repugnant for the Freedom Pass user to seek their lower amount of compensation?

(There is clearly some major unfairness built into the whole system - Thameslink would pay just 67p to a St Pancras - Greenwich passenger delayed for 22 minutes, but much much more to a passenger suffering the same delay if they joined the train following an expensive long-distance leg).

This line of argument isn't relevant. Only a small part of your journey was made on a pass which happens to be free but which you legitimately hold. You have as much right to be compensated for the actual cost of your journey as anyone else.