Grumpy Git
On Moderation
West Midlands Trains repay takes forever. My recent experience over two separate successful claims is that when they say 'may take up to 10 days', they really mean it, for both the acceptance and then additionally the time to make the refund. Overall, from claim to getting the money in your bank is a minimum of three weeks and sometimes longer.
Compare with TPE, delayed Saturday, claimed Monday, all approved and monies received on Friday of same week.
West Midlands Trains just don't have enough staff.
Compare with TPE, delayed Saturday, claimed Monday, all approved and monies received on Friday of same week.
West Midlands Trains just don't have enough staff.