Asking this one on behalf of a friend. She had 2 tickets, an advance single from Scarborough to Manchester and the unused return portion of an off peak return from Manchester to Earlestown. She was on the 20:44 Scarborough train and intended to change trains at Newton-le-Willows. Unfortunately, the train was stopped short at Manchester Victoria. After a lot of faffing, all passengers were put on a minibus. Long and short of it is, she got to Earlestown at 01:50, more than 2 hours after the scheduled journey time including the change of trains at Newton. Is she entitled to delay repay for the single ticket and the off peak return? Who does she claim from, Northern or TPE?