sauropod99
Member
- Joined
- 13 Aug 2016
- Messages
- 31
I have a query about delay repay.
On 18 July I intented to take the following journey:
06:23 Sankey-Warrington
06:45 Warrington-Huddersfield
07:50 Huddersfield-Halifax
The 06:45 from Warrington to Huddersfield was cancelled. Station staff said there was a train from Bank Quay at 07:09 so I went for that. I caught a train to Huddersfield from Manchester but was too late for the connection to Halifax. I ended up on the 08:50 instead of the 07:50 Huddersfield to Halifax.
Recent Train Times showed the 06:45 had actually gone direct from Liverpool to Manchester.
Would I have been able to claim delay repay? Does delay repay still apply if a train was cancelled and you take an alternative route?
On 18 July I intented to take the following journey:
06:23 Sankey-Warrington
06:45 Warrington-Huddersfield
07:50 Huddersfield-Halifax
The 06:45 from Warrington to Huddersfield was cancelled. Station staff said there was a train from Bank Quay at 07:09 so I went for that. I caught a train to Huddersfield from Manchester but was too late for the connection to Halifax. I ended up on the 08:50 instead of the 07:50 Huddersfield to Halifax.
Recent Train Times showed the 06:45 had actually gone direct from Liverpool to Manchester.
Would I have been able to claim delay repay? Does delay repay still apply if a train was cancelled and you take an alternative route?
