London_123
Member
- Joined
- 22 Mar 2011
- Messages
- 13
Hi,
I wonder if someone could explain the rules about buying an excess on ticket as I've had very mixed experiences. The journeys in question are:
1)Return leg of off peak return London Terminals to Worthing. Often I have wanted to return to Richmond instead, when I ask the train guard on the return if I can do this I have sometimes been told yes and an excess ticket was issued (I think it was free) or no i have to buy a new ticket from Clapham Junction.
2) Off peak return from East Dulwich to Porthmadog, I tried at 3 ticket desks to excess the outward part to Blaenau Ffestiniog, first 2 said I couldn't and my ticket wasn't valid and I needed to buy 2 singles, the 3rd (at Euston Station) did it with no problem for a few pounds.
3) Off peak return London to Harrogate, on the return leg I wanted to travel back from Hull to London (I had travelled Harrogate to Hull by car). I asked the ticket office the day before my return at Hull if I could and they said no, it even took me a while to convince them I could just buy a single to Doncaster and not have to buy a new single to London as they wanted. However previously I have been able to excess an off peak return from London to Hull to travel back from Harrogate instead for a few pounds.
As you can see I have sometimes I have been 'lucky' and sometimes 'unlucky' however I don't want luck to have anything to do with it! Can anyone explain what is allowed, and how to explain this to a guard/ ticket office clerk?
Many thanks for your help,
I wonder if someone could explain the rules about buying an excess on ticket as I've had very mixed experiences. The journeys in question are:
1)Return leg of off peak return London Terminals to Worthing. Often I have wanted to return to Richmond instead, when I ask the train guard on the return if I can do this I have sometimes been told yes and an excess ticket was issued (I think it was free) or no i have to buy a new ticket from Clapham Junction.
2) Off peak return from East Dulwich to Porthmadog, I tried at 3 ticket desks to excess the outward part to Blaenau Ffestiniog, first 2 said I couldn't and my ticket wasn't valid and I needed to buy 2 singles, the 3rd (at Euston Station) did it with no problem for a few pounds.
3) Off peak return London to Harrogate, on the return leg I wanted to travel back from Hull to London (I had travelled Harrogate to Hull by car). I asked the ticket office the day before my return at Hull if I could and they said no, it even took me a while to convince them I could just buy a single to Doncaster and not have to buy a new single to London as they wanted. However previously I have been able to excess an off peak return from London to Hull to travel back from Harrogate instead for a few pounds.
As you can see I have sometimes I have been 'lucky' and sometimes 'unlucky' however I don't want luck to have anything to do with it! Can anyone explain what is allowed, and how to explain this to a guard/ ticket office clerk?
Many thanks for your help,