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DGS invalid station

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lfc84

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Shows up on National Rail but when I click through to purchase a ticket on the Virgin Trains website and app it says "invalid station". Virgin set the fare.

All the other train operating companies website seem to have the same issue.

Who do I contact - all of the individually ! ?
 
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Tetchytyke

Tetchytyke

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lfc84 said:
DGS is Douglas (Isle of Man)
Click to expand...

A gentle reminder to put the station name in, not just the code.

IIRC you can't buy sailrail to the isle of Man online, as the ticket vendor needs to confirm there is space with the Steam Packet. Try your local ticket office.
 
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lfc84

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Arctic Troll said:
A gentle reminder to put the station name in, not just the code.

IIRC you can't buy sailrail to the isle of Man online, as the ticket vendor needs to confirm there is space with the Steam Packet. Try your local ticket office.
Click to expand...

It has been possible to buy online until last week
 
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Lrd

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According to a previous thread, it's not been possible to book online either for a while or ever.

http://www.railforums.co.uk/showthread.php?t=131982

You can book on loco2.com but you won't be given a ferry reservation, you have to call and reserve a place. If you go to a ticket office then staff will call on your behalf and make a booking.
 
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Lrd

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lfc84 said:
Sounds like an intermittent error !
Click to expand...
I don't think it is!

This is from the Steam Packet website:

To book your Sail and Rail trip to the Isle of Man, please book online at www.loco2.com, www.raileasy.com or visit any mainline rail station. Once you have made your Sail & Rail booking online, please contact our reservations team at [email protected] or 01624 661661 and we will be pleased to confirm your ferry reservation. (Subject to availability.)
Click to expand...
 
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lfc84

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Lrd said:
I don't think it is!

This is from the Steam Packet website:
Click to expand...

That has always been the same. Even when it was possible to use Virgin Trains website.

Only last week I was able to use the virgin trains west coast website
 
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greatkingrat

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Sounds like the error was that they were incorrectly made available for sale online. Maybe people were turning up at the ferry without a reservation and being turned away so they have asked Virgin to stop selling them?
 
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mikeg

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Selby
Used to be given itineraries thru the cross-country app and still am, it allows me as far as selecting the ticket but don't want to go there right now so I haven't tried any further.
 
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