EMR Ticket Changes - New Policy?

[sheff1]

Cross Country state they do but I have never needed to test it.

Change Advance Train Ticket without an Admin Fee | CrossCountry | CrossCountry

We've made it free to change your Advance Train Tickets for added confidence and flexibility when booking with CrossCountry Trains.

www.crosscountrytrains.co.uk

Well I have now needed to use it and it worked like a dream - ticket changed in less than a minute and at no cost.

 

[stssts1985]

Has anyone tried to use the Seatfrog "ticket swapper" on Northern or LNER? How does it work?
I tried it on a Hull to York advance but missed the cut off for the new ticket by a couple of mins

 

[Floydlover25]

Well I have now needed to use it and it worked like a dream - ticket changed in less than a minute and at no cost.

Was that for a service operated by XC?

 

[sheff1]

Was that for a service operated by XC?

No.

 

[Floydlover25]

No.

Thanks