Shifts running up the maximum hours were not common, perhaps once a fortnight but it was with a heavy heart you climbed aboard at 6 am knowing you were on there until 11 30. 30 minute " break" means 30 mins of bus, not in a rest area ( if one is provided) then another 4 and a half hours. Circular routes are the worst as there is little or no chance of a toilet break, we were not supposed to leave passengers unattended on board.
I have seen supervisors harass drivers for using the toilet insisting it is more important to get the bus out on time. They wouldn't do it to me, I would tell them to get lost ( other short 2 word responses are available) ,but they would do it to new drivers. I have seen them encourage or turn a blind eye to drivers not taking their full 30 minute break.
I can get the point that unless drivers are crashing due to exhaustion then the hours are ok, but you have to have a pretty cold heart to think these conditions are humane?
I had a thread up some time ago about miserable drivers and complaints, loads of forum " experts" on there telling me the conditions I described didn't happen, and a few people who have driven buses confirming they did.The company I worked for found it difficult to get drivers to come in for overtime for these shifts so would split them in order to cover.
There was plenty of overtime when I was rota' d for them, as I often wouldn't come in.
Watch the next time you see a late middle aged male driver boarding, see if they have a plastic milk bottle peeking out of their bag, what do you imagine that bottle is for?! Then they hand you your change.....
I am turning into Victor Meldrew.