Kilopylae
Member
@Helloxdakaja, have you put together a response to Northern's letter yet, setting out the events that took place?
Yes, but if there is evidence of ticket purchase at time stated, and no great time spent in warrington and the time intercepted at Piccadilly it's hard to know what else the OP would have been taking the journey for (unless they want to sample a wider range of Northern's train services and rolling stock....)That is very true, but if several of us are clearly concerned that the story doesn't ring true, it's no bad thing to tell the OP poster that, as I am sure the investigators will likely think the same way. I'd suggest that walking onto a different station and boarding a train without any discussion with station staff (at either station) about the position they are in would, if I were an investigator, remove any thought in my mind that the story was genuine. And if I thought I was not hearing the truth then I would not be inclined to adopt a more lenient approach in the way I might if I thought it was a genuine mistake, or if someone came clean with the true position and expressed remorse.
I for one have never asked a member of staff what the fastest route from my origin to my destination is, but I've often asked Google Maps or N.R.E.As I've said above I think it's not unusual for some young people to consult nothing else but their phone for what to do when things go wrong!
If possible edit this down to make it shorter.1.) I came to Manchester Victoria station purchased a ticket from Manchester Victoria to oxford road with the intent to travel directly to oxford road
2.) Set off around half 1 . I boarded the wrong train by mistake and as soon as I realised I got off and the stop I got off was at Warrington bank quay , then got the next train from Warrington central to take me back to Manchester as the train app instructed as there weren’t any more recent trains from Warrington bank quay I think. (thinking I’d go back to Manchester Victoria but ended up in picadilly)
3.) Arrived at picadilly thinking it was Victoria , went to get a new ticket from Victoria to oxford road in an attempt to start a fresh journey.
- Bought new ticket from Manchester Victoria to oxford road
- But I also bought one from Manchester oxford road to picadilly (this is the ticket I showed the inspector)
- I’ve now refunded both these tickets as I now know I didn’t need them, however I bought them both just before reaching the barriers so that’s why it may look like I’ve tried to dodge a fare when really I was just trying to show I had intentions of paying again for my whole journey!
4.) I showed my ticket to the inspector and he said it’s not the right one, he was being really rude to me there must have been a misunderstanding between us as he didn’t even know where I had come from as I never even got the chance to explain the situation at me getting off at Warrington
And I was being accused of fare evasion even though I had bought two additional tickets to show I’ve not tried to dodge any fares! I did buy the tickets just before I got to the barriers that’s why I can understand why it looked bad. And especially when I never even got to tell the story
5.) He took me to the side and was incredibly rude and straight away started threatening to get the police involved and saying that I’ll be going to court won’t be able to go on holiday etc. I have never felt so stressed in my entire life. My mum had just had a a big operation that day I was really upset hence why I didn’t cooperate well to the questions I was rudely being asked and needed to make an important phone call to make sure she was okay. I am not expecting sympathy but that is my reason for walking away then returning. I literally only walked away so I could deal with the family situation. So I walked away for 5 minutes to try and call on my phone.
I then returned back myself and talked to the police who were very polite. And then gave my details to the inspectors
6.) whilst I was giving my details the inspector continued to say things behind my back like I’m going to court and other threats like I won’t be able to get a job. yes that may be his job but I genuinely don’t know why there was a reason to be so rude towards me? I will admit I wasn’t speaking in a polite tone, I’ve been told that I was being ‘abusive’ I did not swear directly at the inspectors I was saying things to myself? Out of frustration and anger? I made a little comment to the inspector which wasn’t polite but I do not think that was abusive at all and included no vile language or swear words.
The inspector that day made a comment to me saying ‘you look like your from Bradford’ and it’s discriminative because he’s assuming I’m from a place where there is a high population density of Asians which is completely unfair and did not need to be mentioned? That made me feel really uncomfortable and targeted. That is why I was so angry. Being very upset and emotional already because of my mum on the same day, and going through this type of treatment from rail way staff. It just wasn’t great for me. That is my explanation for my tone of voice towards the inspectors.
I really do not think I was being abusive directly towards the inspectors they may have misunderstood, that I was actually just saying things to myself. If that makes sense?
Like I said before I made a rude comment which I deeply regret now and shouldn’t have.
My journey can be confirmed using CCTV footage that I infact did stop at Warrington bank Quay then got the train from Warrington central to Manchester.
I am not from Manchester, and I got the wrong train by mistake, the stations around Manchester confuse me.
When I arrived at Warrington I had no clue where I was and I was panicking that is why I decided to return back to the centre which I’m a little more familiar with.
I have evidence of all my tickets I’ve purchased . And I am happy for CCTV to be checked to prove my accidental journey to Warrington.
I deeply regret not cooperating well with the inspectors and speaking to them rudely. I have explained my reasons as to why I acted the way I did. It is still not acceptable, and I am very sorry to them. I would really like the opportunity to write them a personal apology letter if I could.
I have never committed a crime in my life, nor have I ever been in any sort of trouble. I am definitely not the type of person to ever argue with anyone in public or become loud and rowdy, I’m very much a quiet and well behaved person however that day was a bad one for me. I am really affected by those events and I do not think I will ever catch a train in Manchester again now.
I understand how serious a situation like this is, I work so hard at university and I am a dedicated student, if something like this were to go to court I would have to change my whole career path that I’ve been working so hard on as well as affecting me really badly mentally. It was a genuine mistake of me getting the wrong train, and my actions were unacceptable I accept that.
I would be happy to pay any fines of any price, as I really do not want to let a mistake like this affect my whole future.
Everything I said is true I just didn’t know weather to tell you guys all the info incase I could get in trouble or something? However that’s everything. Please give feedback
Thank you for the advice really appreciate it!
but I only wrote the career thing because the lawyer advised me to write how much it would affect my career?
Just don't get into the whole nature of the discussion with the inspector - it's not the key issue. They are accusing you of fare dodging, not (at this time) being rude to the inspector. If you want to pursue the inspector's behavior you need to do that separately, with customer services and not as part of this. I would very strongly advise you to consider that you do that after you have resolved the matter of the fare evasion penalty.but do you think I should mention that my looks were mentioned by the inspector? Explaining why I was rude as I’m being accused of abuse which is an offence
Also thank you so much for all this lovely advice thank you everyone who knew strangers could be this kind and helpful
My sincere apols if I misunderstood - if it says that then you should indeed address it - however, I based my assumption on the image of the letter you have posted in post #10 where I can not see that statement.But the letter I received say I’ve committed an offence in the rail way bye laws which is where you can’t abuse staff, that’s why I thought it would be best to explain that? Or no? And okay I’ll put what you said in and re do it thank you sooo much I will keep you updated !
How so? If you arrived into Warrington around 2pm there are lots of trains from Central back into Manchester before that one. Given it's only a 5 min walk between the two stations there appears to be a big gap in the timeline here that the investigators will spot, even allowing a few minutes for you to check your app and work out how to get to Central from Bank Quay.Yes it was the first available one , I could get though
Yes, then you should address it as part of your side of the story as you have tried to do I guess. If you can shorten it a little perhaps then it increases the chance of it being read by them and taken into account.Yes being accused of both , on the letter it says I’ve committed the RoRo then it also says the other railway offences apply too. And when I rang up the prosecution place to ask for details they said to me it will likely go to court as details of abuse had been mentioned too
Thanks why I’m going in on the abuse explanation
A side issue, but I think that @Brissle Girl is confusing Warrington with Wigan: it's around 20 minutes on foot between the Warrington stations, while the Wigan stations are (quite a lot) less than 5 minutes apart.Given it's only a 5 min walk between the two stations
But I didn’t actually dodge a fare though did I ???
And travelling without first paying, between Oxford Road and Piccadilly?the idea that you were guilty of travelling without a valid ticket...but in fact...you made an error by getting on the wrong train and court action is a disproportionate action for them to take against you as a result of that error.
Noted and agreed, although I don’t think it materially affects the point I’ve been trying to make.A side issue, but I think that @Brissle Girl is confusing Warrington with Wigan: it's around 20 minutes on foot between the Warrington stations, while the Wigan stations are (quite a lot) less than 5 minutes apart.
No I gave the right address , I don’t think he was wearing a body cam. And your right if he was it would look bad on him.
What do you think will happen now? I just feel Like them Saying I was abusive is going to ruin everything for me wouldn’t it just be my word against theirs?
And okay I’m going to shorten it , thank you again!
Sorry! I’m new to this I’ll do it
What do you mean when you said if they decide to prosecute they will do so and if they have a strong enough case they will ask for a payment to settle the case. Does this mean I may not have to go to court?
if they wanna prosecute me doesn’t that mean I have to go to court
The timetable does match with the events described, and having found yourself in Warrington accidentally at that time walking between the stations is what would happen.
" And travelling without first paying, between Oxford Road and Piccadilly? "Settlement
They can drop a prosecution, or talk of prosecution, at any time. Often this happens through an "out-of-court settlement" meaning the passenger pays some money for administrative costs (not usually very cheap).
Draft
See if you can do a draft of around 250 words (a quarter of what you've written). In case you're thinking of sending the response now, please post a draft on here.
What is the deadline (what is the date on the letter that says you have 14 days to respond)?
Mitigation
Bear in mind that they suggested you write about mitigation.
Mitigation isn't just aiming to get sympathy. Nor is it making excuses, in the sense of completely avoiding responsibility. You can say you take responsibility for your actions and that you regret them. But at the same time it's reasonable to give relevant facts.
Two possible mitigating factors are stress about your mother's situation (though they might wonder why you didn't call before arriving at Piccadilly), and how the inspector behaved. To me the story makes more sense with (brief mentions of) both.
Stating the facts and the mitigation and keeping the letter brief may need some more thought.
Would you be prepared to swear in court as to the words used, or what seemed one or more clear communications, by the inspector which made you angry?
"Abuse"/language
Please note that under byelaw 6(1) it's an offence to use "obscene or offensive language", not just abusive, so if you said something to yourself it could count.
How individual magistrates would interpret that might be hard to predict.
Would you say you committed that offence?
Railway byelaws
www.gov.uk
Fare
And travelling without first paying, between Oxford Road and Piccadilly?
The OP has decided they left about 1 or 1.30 and arrived Warrington BQ about 2.But where is the train from Victoria "around 2ish" which would have taken one to Bank Quay?
But where is the train from Victoria "around 2ish" which would have taken one to Bank Quay?
The OP has decided they left about 1 or 1.30 and arrived Warrington BQ about 2.
The first option is consistent with boarding the Leeds to Chester service.
(BTW there are no trains from Vic to Central - referring your post #54)