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Germany ticket

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eastwestdivide

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17 Aug 2009
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Having fun trying to buy this today. UK bank, euro-denominated account, turned down by HVV switch, VRR and the Bremen Fahrplaner apps. I've contacted the payment people. Will keep you posted
 

rvdborgt

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24 Feb 2022
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Leuven
Having fun trying to buy this today. UK bank, euro-denominated account, turned down by HVV switch, VRR and the Bremen Fahrplaner apps. I've contacted the payment people. Will keep you posted
For HVV Switch, you can email the payment provider and they'll then do a manual credit check; e-mail address should be mentioned in the message you get. I did that to get my credit card approved. Paypal should work anyway.
https://en.mopla.solutions/ could also work. It did for me last year.
 

eastwestdivide

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For HVV Switch, you can email the payment provider and they'll then do a manual credit check; e-mail address should be mentioned in the message you get. I did that to get my credit card approved. Paypal should work anyway.
https://en.mopla.solutions/ could also work. It did for me last year.
Thanks. Will give it a go.
(Later) resorted to paypal as no weekend customer service from the German payment people. HVV didn't like my paypal, so went with VRR. Success after much persistence. Wish me Gute Reise
(... Wednesday) They eventually got back to me and said they'd enabled me ("Wir haben Sie heute freigeschaltet"), so I replied "too late, went paypal"
 
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Deltic75

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15 Sep 2020
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4
Location
Nottingham
For HVV Switch, you can email the payment provider and they'll then do a manual credit check; e-mail address should be mentioned in the message you get. I did that to get my credit card approved. Paypal should work anyway.
https://en.mopla.solutions/ could also work. It did for me last year.

Do you know if it's possible to buy kids a Deutschland ticket on the HVV app?

I've just bought one for me and the terms & conditions ask you to confirm that your at least 16. I had to use Paypal because it wouldn't accept my credit card. To t&cs refer to ticket holder or just the person buying?
 

FlyingPotato

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23 Mar 2023
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Always moving
Hi, quick clarification question for the Germany ticket, for the use in September. Can I buy on the first of September, cancel on the 2nd and have use for the rest of the month?
 

rvdborgt

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24 Feb 2022
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Leuven
Hi, quick clarification question for the Germany ticket, for the use in September. Can I buy on the first of September, cancel on the 2nd and have use for the rest of the month?
Yes you can. Most providers require you to cancel by the 10th so that's OK.
 

The exile

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31 Mar 2010
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Somerset
Hi, quick clarification question for the Germany ticket, for the use in September. Can I buy on the first of September, cancel on the 2nd and have use for the rest of the month?
In theory yes - however, given the fact that the 1st is a Sunday, I would delay cancelling by a couple of days just to make sure that the cancellation comes after the charge has gone through- otherwise you might possibly find yourself with a refund and an invalid ticket. You’ve nothing to lose as long as you cancel by the 10th (or whatever your chosen provider specifies).
 

FlyingPotato

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Buy on the 1st then cancel on the 4th with the Hamburg app then
I fly out on the fifth, so want to get it done first so I don't forget
 

rvdborgt

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Buy on the 1st then cancel on the 4th with the Hamburg app then
I fly out on the fifth, so want to get it done first so I don't forget
With the HVV Switch app, you can set even the start date to the first day you'll need it and then immediately cancel it.
 

nwales58

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notsure
Another option if you want a one-off for peace of mind, or cancelling by the 10th is too restricting or you hit german card payment weirdnesses, and don't mind paying Eur 2.70 extra seat61 points you to europe.tranzer.com (who are dutch)
 

dutchflyer

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17 Oct 2013
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Right now back @ home-NL, having used my curent DE-ticket yesterday to coma back, from HIldesheim.
I would also rec. mo.pla solutions_ you can start/stop without that cumbersome 10th of the month- but you always pay 49€, even if (I think that even possible on it-not used, not tried) you start it in a current month. Having also used several others in the past, I found this one easiest to subscribe too-but it still wants you to adapt your postal code to the DE-form: 5 digits. For UK often harder to do that as from here,NL (we have 4 digits+2 letters for the fine tuning for the postman). Main advantage I found is that they send you a confirming mail @ 1st+the QR-formed ´ticket´-which is also (as does the InterRail app) all described on it. It differs a little from what most users show-that QR code is smaller, so some bus drivers have to look twice as its unusual.
The app from arriva/glimble wants you to go online after every 24 hrs to get that code back on-cumbersome. Payment easy by cr.cd (mine is VISA) and goes promptly-also for next monthes.
seat61 rec. VBN (BRemen Verbund) but when I tried that it would not easily accept for DE ´foreign´ adresses. Perhaps they have since built in a check that the code does relate to the adress. major worry from german view is the creditworthyness-after all it is meant as a subscription for longer term. Mo.pla simply solves this to only offer you the new month when payment has been succesfull for that.
 

FlyingPotato

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Today I tried buying the ticket on HVV with a MasterCard and a Visa, however it didn't go through, should I wait or try a different app
 

trei2k

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25 May 2010
Messages
179
Today I tried buying the ticket on HVV with a MasterCard and a Visa, however it didn't go through, should I wait or try a different app

Some solutions from further up the thread:

For HVV Switch, you can email the payment provider and they'll then do a manual credit check; e-mail address should be mentioned in the message you get. I did that to get my credit card approved. Paypal should work anyway.
https://en.mopla.solutions/ could also work. It did for me last year.
 

E94

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Joined
1 Jul 2024
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9
Location
Devon
Today I tried buying the ticket on HVV with a MasterCard and a Visa, however it didn't go through, should I wait or try a different app
I couldn’t get HVV to work with my bank‘s cards. I ended up using Mainzer mobilitat‘s app instead.
 

FlyingPotato

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23 Mar 2023
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My friend who is using HVV at the moment is having problems loading their ticket, anyone know why

Also my bank works with DB main site, how are they with the Germany ticket as I've heard mixed things
 

rvdborgt

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24 Feb 2022
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Leuven
My friend who is using HVV at the moment is having problems loading their ticket, anyone know why
Please specify "problems". What doesn't work after which exact steps?
Also my bank works with DB main site, how are they with the Germany ticket as I've heard mixed things
I haven't heard about any problems except from the first few months. DB only accept SEPA direct debit for the Deutschlandticket. Have you used that before with DB?
 

poffle

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11 Oct 2023
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219
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Dublin, Ireland
SEPA?



He paid for it with PayPal. But says the ticket won't load
Did he get a receipt from HVV.

Looking at my emails the last time I bought a Deutschlandticket in the HVV app I got a PayPal receipt email from PayPal and I got a receipt email from HVV with a PDF receipt as an attachment.

The HVV email was titled "Danke für deinen Kauf! Hier findest du deine Rechnung."

The receipt wasn't the ticket.

When I cancelled the autorenew I got en email from HVV titled "Kündigungsbestätigung für dein hvv Deutschlandticket".
 

rvdborgt

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181

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Is it feasible to have a Deutschlandticket without a smartphone? The usually excellent Seat61 (https://www.seat61.com/train-travel-in-germany.htm#Deutschlandticket) doesn't appear to say anything at all about the format of the ticket; both the sites that it links to for buying the ticket indicate that it's only avalable in Google or Apple Wallet. Is there not any way of getting it as a printable pdf?

Wikipedia indicates that it is also available on a chipcard; is it feasible for a short-term visitor to get one of those (without falling foul of automatically renweing subscriptions)? Some Googling finds https://www.24rhein.de/leben-im-wes...e-wie-bahn-smartphone-kaufen-49-92193096.html which (with the help of Google Translate) indicates that it can be bought from local transport authorities, but https://www.koveb.de/deutschlandticket/ suggests you have to plan at least a month in advance.

(If you do buy it on a smartphone, does that require any advance booking or is it valid immediately?)
 

Watershed

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Is it feasible to have a Deutschlandticket without a smartphone? The usually excellent Seat61 (https://www.seat61.com/train-travel-in-germany.htm#Deutschlandticket) doesn't appear to say anything at all about the format of the ticket; both the sites that it links to for buying the ticket indicate that it's only avalable in Google or Apple Wallet. Is there not any way of getting it as a printable pdf?

Wikipedia indicates that it is also available on a chipcard; is it feasible for a short-term visitor to get one of those (without falling foul of automatically renweing subscriptions)? Some Googling finds https://www.24rhein.de/leben-im-wes...e-wie-bahn-smartphone-kaufen-49-92193096.html which (with the help of Google Translate) indicates that it can be bought from local transport authorities, but https://www.koveb.de/deutschlandticket/ suggests you have to plan at least a month in advance.

(If you do buy it on a smartphone, does that require any advance booking or is it valid immediately?)
You can get it on a smartcard but the amount of bureaucracy you'd have to go through as a foreign resident probably make it not worthwhile. It is a shame it isn't offered as a PDF though - needing to show ID is perfectly normal for German rail ticketing and there aren't any barriers, so I've no idea why they have done it that way.

When bought through an app, the vast majority only allow you to do so for immediate validity. A couple of the more flexible ones will allow you to make it valid from a future date. Advance planning is essential though, if you don't want to pay for an entire month or to continue your subscription.
 

181

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You can get it on a smartcard but the amount of bureaucracy you'd have to go through as a foreign resident probably make it not worthwhile. It is a shame it isn't offered as a PDF though - needing to show ID is perfectly normal for German rail ticketing and there aren't any barriers, so I've no idea why they have done it that way.

When bought through an app, the vast majority only allow you to do so for immediate validity. A couple of the more flexible ones will allow you to make it valid from a future date. Advance planning is essential though, if you don't want to pay for an entire month or to continue your subscription.


Thankyou. If I'd been planning extensive travels around Germany that might have pushed me into getting a smartphone (somewhat resentfully, since as you say there's no obvious reason for it to be set up that way), but for my actual plans a Deutschlandticket would probably have been as much about convenience as cost. If I have any questions about local/regional ticketing I'll put them in a different thread.
 

rvdborgt

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Leuven
Probably it could work on a laptop instead
The one via mo.pla might indeed. You can book it via their website and you can also display it in a browser. I haven't tried it on a laptop though, but it did work in the mobile browser.
 

poffle

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11 Oct 2023
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Dublin, Ireland
Euronews are reporting that the Deutschlandticket price will increase from EUR49 to EUR58 per month from January.


The cost of Germany's Deutschland-Ticket - a cheap transport pass - is set to rise by about 18 per cent next year, a senior official said on Monday.

The popular ticket, introduced last year, allows people to use all local and regional trains, buses and subway systems across the country for a set monthly fee.

Transport ministers from Germany's 16 states agreed that the price of the Germany Ticket, which has cost €49 per month since it became available in May 2023, should rise to €58 at the beginning of 2025.

“With this price, we will manage to keep the ticket attractive and put the financing on a more solid footing,” Oliver Krischer, the transport minister of North Rhine-Westphalia state, told German news agency dpa.
 
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