DelayRepay
Established Member
- Joined
- 21 May 2011
- Messages
- 2,929
Like most things, Covid changed ATMs. I work for a bank and I expect what happened here was common across the market.
Traditionally, we had a mix of £5s (certain ATMs), £10s and £20s. When Covid hit, we had branches closed due to staff isolating, and were concerned about the continued availability of cash deliveries. So we removed the £5s and loaded up on £20s - meaning the ATM held more cash and therefore could last longer between being serviced.
The trend during Covid was for fewer, but larger cash withdrawals. This trend hasn't reversed since the Covid restrictions were removed, so I doubt we'll be going back to stocking £5 notes. It just means the machine has to be filled up more often and therefore incurs additional costs because most of the machines are filled by a security firm.
I recall we did the same thing during the London Olympics - we were expecting ATMs in the area to be very heavily used, and road closures were likely to impact cash deliveries. So we temporarily changed the mix of notes to higher denominations, to make sure supplies could last as long as possible.
Allow me to reminisce - my first job was in a branch where we filled our own ATMs. We on the 'main drag' with most of the pubs in the town centre, so our ATMs were very heavily used at weekends. I remember filling the ATMs on a Friday before a Bank Holiday weekend and realising I was in charge of enough cash to buy my parents house (where I lived) three times over!
Traditionally, we had a mix of £5s (certain ATMs), £10s and £20s. When Covid hit, we had branches closed due to staff isolating, and were concerned about the continued availability of cash deliveries. So we removed the £5s and loaded up on £20s - meaning the ATM held more cash and therefore could last longer between being serviced.
The trend during Covid was for fewer, but larger cash withdrawals. This trend hasn't reversed since the Covid restrictions were removed, so I doubt we'll be going back to stocking £5 notes. It just means the machine has to be filled up more often and therefore incurs additional costs because most of the machines are filled by a security firm.
I recall we did the same thing during the London Olympics - we were expecting ATMs in the area to be very heavily used, and road closures were likely to impact cash deliveries. So we temporarily changed the mix of notes to higher denominations, to make sure supplies could last as long as possible.
Allow me to reminisce - my first job was in a branch where we filled our own ATMs. We on the 'main drag' with most of the pubs in the town centre, so our ATMs were very heavily used at weekends. I remember filling the ATMs on a Friday before a Bank Holiday weekend and realising I was in charge of enough cash to buy my parents house (where I lived) three times over!