josephhughes85
Member
I just completely forgot it and the operator gave me one, im in england in the west midlands
I tried logging into the railcard website to show my railcard number etc but he refused, i tried buying a full ticket on top of my other one and he refused
Im trying to appeal but the website doenst load and i have been ringing transport investigations but they say they are the secondary appeal. The penalty services app doesnt load
The guy also wrote my name wrong on the ticket but the transport investigations has a photo of my ID with my actual name but the actual penalty fare is under a completely different name.
the far is £56. Im really freaking out as i dont want a criminal record, i just forgot my card and i have sent a photo of my card and appeal to transport investigations. Should i just pay? But i cant even pay it as their website doesnt load
On the railcard website it says ' If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens'
Im really worried its gonna ruin my life as i cannot appeal on their broken website and Transport for wales cannot answer my questions. Please can someone help
My grounds are that i forgot my rail card and it was a first time mistake and i do have a valid railcard. The issuer even said to use that to appeal as i would be successful.
'However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens'' This is frim the railcard FAQS of which i would fall under. This would be the first time i have ever made a mistake with it
I didnt travel with an expired or no railcard i just accidentally left the card at home. I cant even pay using their portal so im screwed in that regard
even failing that i just want to ask for clemency for a mistake. I have no reason to defraud them as i hold a valid railcard so i gain nothing forgetting it, i can provide proof i have a valid railcard
i cant use the penalty services website as it wont load, i have rang transport investigations who told me not to worry and seemed nice, and i will be sending my appeal to their email but i cannot even pay it on the website given. i feel screwed
Im not even sure why it was transport for wales as i was in birmingham, have never used them and the train itself was LNR so TFW have no involvement here
it returns an error when i use it, using my name or the wrong name on the notice. There is a postal address but since it happened earlier today i have not posted anything yet and wanted to do it online, the only phone number is an automated pay line. the postal address would be i asssume the same as appealing to peanlty services online
TFW gave me the number for transport investigations, who have a record of the notice mere minutes after with the incorrect name the operator has with the photo of my ID, i explained the situation to the lady who seemed more reassuring and said the appeal after penalty services goes to them, but the ticket references transport investigations as the payment website but that doesnt work either. For now i have sent proof of my railcard and screenshots of the error to ensure i have proof of trying to appeal and someone has record of my railcard
When i rang transport for wales they told me transport investigations were the ones to appeal to.
im trying to appeal as the issuer did say i should appeal and id be okay but icant do it on penalty services as their website wont load my notice. I hold a valid railcard and its the first time i forgot it
I tried logging into the railcard website to show my railcard number etc but he refused, i tried buying a full ticket on top of my other one and he refused
Im trying to appeal but the website doenst load and i have been ringing transport investigations but they say they are the secondary appeal. The penalty services app doesnt load
The guy also wrote my name wrong on the ticket but the transport investigations has a photo of my ID with my actual name but the actual penalty fare is under a completely different name.
the far is £56. Im really freaking out as i dont want a criminal record, i just forgot my card and i have sent a photo of my card and appeal to transport investigations. Should i just pay? But i cant even pay it as their website doesnt load
On the railcard website it says ' If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens'
Im really worried its gonna ruin my life as i cannot appeal on their broken website and Transport for wales cannot answer my questions. Please can someone help
My grounds are that i forgot my rail card and it was a first time mistake and i do have a valid railcard. The issuer even said to use that to appeal as i would be successful.
'However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens'' This is frim the railcard FAQS of which i would fall under. This would be the first time i have ever made a mistake with it
I didnt travel with an expired or no railcard i just accidentally left the card at home. I cant even pay using their portal so im screwed in that regard
even failing that i just want to ask for clemency for a mistake. I have no reason to defraud them as i hold a valid railcard so i gain nothing forgetting it, i can provide proof i have a valid railcard
i cant use the penalty services website as it wont load, i have rang transport investigations who told me not to worry and seemed nice, and i will be sending my appeal to their email but i cannot even pay it on the website given. i feel screwed
Im not even sure why it was transport for wales as i was in birmingham, have never used them and the train itself was LNR so TFW have no involvement here
it returns an error when i use it, using my name or the wrong name on the notice. There is a postal address but since it happened earlier today i have not posted anything yet and wanted to do it online, the only phone number is an automated pay line. the postal address would be i asssume the same as appealing to peanlty services online
TFW gave me the number for transport investigations, who have a record of the notice mere minutes after with the incorrect name the operator has with the photo of my ID, i explained the situation to the lady who seemed more reassuring and said the appeal after penalty services goes to them, but the ticket references transport investigations as the payment website but that doesnt work either. For now i have sent proof of my railcard and screenshots of the error to ensure i have proof of trying to appeal and someone has record of my railcard
When i rang transport for wales they told me transport investigations were the ones to appeal to.
im trying to appeal as the issuer did say i should appeal and id be okay but icant do it on penalty services as their website wont load my notice. I hold a valid railcard and its the first time i forgot it