GTR - Customer Ambassador - Assessment Centre

[Browno]

Hi everyone, my partner is applying for a role as a Customer Ambassador with GTR. We’ve looked online but haven’t found a huge amount of info about the application process but she’s made it through to the assessment centre after passing the online tests. Other than the control room test, does anyone have any advice/tips on what else gets covered at the assessment or how to prepare?

Thanks!

 

[ninhog]

My partner has just applied for the same role with Southeastern and is waiting for the next stage.
What was involved for the online tests and how did your partner find them?

 

[Horizon22]

My partner has just applied for the same role with Southeastern and is waiting for the next stage.
What was involved for the online tests and how did your partner find them?

These roles are quite different between SE and GTR. A Southeastern ambassador will be a customer service person on station concourse etc, whilst a GTR they work at Three Bridges ROC in a service delivery type role.

 

[ninhog]

These roles are quite different between SE and GTR. A Southeastern ambassador will be a customer service person on station concourse etc, whilst a GTR they work at Three Bridges ROC in a service delivery type role.

Ah, ok. Thanks for clarifying.