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GWR Booking Anomaly - Wigan to Manchester Piccadilly 7th April

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Miken

Member
Joined
13 Nov 2011
Messages
77
Location
Wigan
Can anyone shed light on this? I regularly use the GWR booking site and App for my e-tickets for frequent business journeys. Today I'm trying to book a Senior Railcard Off-Peak Single from Wigan Wallgate (1149) to Manchester Piccadilly (1236) for Thursday 7th April. On entering the details I'm getting a message stating "We can't find any tickets for this journey". If I search Wigan to Salford Crescent or Wigan to Stockport on the same train, fares are then displayed to book. Searches on the Trainline and Northern all reveal bookable tickets. Is there some strange anomaly here or am I going bonkers? I guess I can buy a Wigan-Stockport and stop short but just don't understand what is preventing me booking Manchester on this site.
 
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realemil

Member
Joined
14 Feb 2021
Messages
333
Location
Glasgow
This appears to be an issue with GWR itself. Most likely an anomaly and interesting that it doesn’t show up.
 

Miken

Member
Joined
13 Nov 2011
Messages
77
Location
Wigan
OK Many thanks, its the only problem I've had on this site so far so will just get a ticket to Stockport and get off at Piccadilly.
 

janb

Member
Joined
16 Jul 2008
Messages
678
Presumably site is failing to look for the required fares with Manchester Central Zone as the destination.
 
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