This is just a request for help from someone who has better knowledge of the airline industry than me. I am currently having a heated exchange of correspondence over a delayed flight with a budget carrier. I am claiming under Article 7 of European Regulations 261/2004. So far the airline has refused to pay out compensation because it says that the cause was beyond its control. I have asked them to explain the reasons for the delay but they refuse to tell me.
My question to the community is to ask if there is a site anywhere where airlines log their flights and which lists the reasons for any delay. I don't know if such information is freely available anywhere, but I am just asking the question in case anyone who is better informed than me, can advise me
My question to the community is to ask if there is a site anywhere where airlines log their flights and which lists the reasons for any delay. I don't know if such information is freely available anywhere, but I am just asking the question in case anyone who is better informed than me, can advise me