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Interrail Passes

Watershed

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So, then it makes sense to be able to activate a travel day via the pass-section of the app (anywhere with wifi available should you need to avoid roaming charges) and add a journey later should you not have planned ahead which train you want to take.
You can delegate any train you like to activate a day's travel. Once activated, even if you remove that train from the diary (meaning the day's travel diary is blank and the pass can't be displayed), the pass remains activated and downloaded to - you can make it reappear by adding any train.
 
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So, then it makes sense to be able to activate a travel day via the pass-section of the app (anywhere with wifi available should you need to avoid roaming charges) and add a journey later should you not have planned ahead which train you want to take.
Given that the pass is a day pass, with no information shown about the train, I don't understand the need to add a journey to it. I added a completely fictitious journey, then had it scanned without issue on two trains in succession that weren't that.

You get several warnings before you burn a travel day, and to my mind at least, once you've done that you should be able to pull up the QR code. I could (grudgingly) understand the logic of it if they were forcing you to pay their €6 reservation fee, but as it is, it just seems wrong-headed.

It'd be nice if that barcode worked at the gatelines in the UK as well, but now I'm dreaming.
 

MrJeeves

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Given that the pass is a day pass, with no information shown about the train, I don't understand the need to add a journey to it. I added a completely fictitious journey then had it scanned without issue on two trains in succession that weren't that.
It's so that Eurail can attribute pass revenue to the railway operators based on usage.

It's a requirement to add the trains you travel on, and not doing so is a breach of Eurail's conditions for pass usage.

People have been fined in the past for not putting trains on their itinerary.
 

rvdborgt

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It's so that Eurail can attribute pass revenue to the railway operators based on usage.
Indeed. I've heard that this was an important factor for some of the railways not to pull out of the passes. In the past, some of them always complained they were not getting a big enough share of the pass revenue. But now, with a sample size of about 90%, their shares can be determined much more accurately. I think it also helps to get smaller operators to accept the pass.
 

Lemmy99uk

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I added a completely fictitious journey then had it scanned without issue on two trains in succession that weren't that.
I really don’t know why people have to abuse the ticket just to prove a point?

The conditions attached to the pass tells you to add each individual journey, it’s really not hard.
 
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I really don’t know why people have to abuse the ticket just to prove a point?
I don't know why people have to assume that other people want to prove a point or have some kind of evil intent. All I wanted was for the damn pass to show up so that I could get on my train, and (after a whole load of futile faffing about and going round in circles) I did the bare minimum needed to make that happen so I didn't miss the train.

It's a requirement to add the trains you travel on, and not doing so is a breach of Eurail's conditions for pass usage.
The conditions attached to the pass tells you to add each individual journey, it’s really not hard.
This is news to me. Makes sense, but it's news to me. Throughout the process of buying and using the pass, this never came up - and no, I don't make a habit of reading the fine print. If it's that important, then it should be that obvious and that easy. Why can you add a train that leaves at 9am and arrives at 10am, then show the pass at 3pm without adding another train, if it's so important that you add every train?

As a first-time pass user, I found the app frustrating and confusing. I should also add that I spent 15 minutes in the ticket office at Euston with a very helpful member of staff who had just as much trouble figuring it out as I did!
 

MrJeeves

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Why can you add a train that leaves at 9am and arrives at 10am, then show the pass at 3pm without adding another train, if it's so important that you add every train?
Because that train could be delayed, or you might need to take a screenshot to claim compensation for disruption. You might also want to access a station lounge with your pass, which would require showing the barcode.

As a first-time pass user, I found the app frustrating and confusing.
On the other hand, I found it very straightforward on my first try! Everyone is different.
 
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As to distributing pass revenue, that feels like a railway problem rather than a passenger problem. As a mere passenger, I would have thought (if I'd thought about it at all, which I didn't) that this was handled by having my pass scanned on the trains.

Because that train could be delayed, or you might need to take a screenshot to claim compensation for disruption. You might also want to access a station lounge with your pass, which would require showing the barcode.
Fair points.

On the other hand, I found it very straightforward on my first try! Everyone is different.
Indeed :) Knowing that I'd bought a pass for a number of days, and having gone through a series of warnings after clicking "Use travel day", I just didn't get why I couldn't see a barcode or something. "Add journey" wasn't intuitive to me at all.

Searching for stations is particularly annoying; it knows that I have a UK country pass, so when the autocomplete offers me stations in Germany, Italy, etc., and the first UK stations are hidden behind the on-screen keyboard...
 

rvdborgt

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This is news to me. Makes sense, but it's news to me. Throughout the process of buying and using the pass, this never came up - and no, I don't make a habit of reading the fine print.
You might also read the confirmation e-mail after buying the pass. It's in there if you buy from Interrail, right below the link to download the Rail planner app. I'm not sure though what the e-mails from myinterrail.co.uk look like.
 
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MrJeeves

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You might also read the confirmation e-mail after buying the pass. It's in there if you buy from Interrail, right below the link to download the Rail planner app. I'm not sure though what the e-mails from myinterrail.co.uk look like.
It's also in there, too.

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MikeFromLFE

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As a first-time pass user, I found the app frustrating and confusing. I should also add that I spent 15 minutes in the ticket office at Euston with a very helpful member of staff who had just as much trouble figuring it out as I did!
I used the app for the first time a couple of years ago with trepidation after reading all the horror stories, and being aware of my limited tech abilities - but everything went absolutely fine and has been absolutely fine every time I've used a Senior Interrail pass since (except when my phone threw a wobbly and I had to transfer the passes to my wife's phone - which worked perfectly).
One factor in my acceptance of the app might be that I'm very much a 'planner' and not someone who is a 'last minute, let's jump on a train' sort of bloke!
Maybe I just don't push the limits of what's possible, nor do I try to see how far the rules can be bent before they get me into trouble?
 

DeverseSam

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We’re lucky to know about this forum and get the input of experts like @rvdborgt and @MrJeeves.

Trustpilot (.com, .es, .fr, .it) is full of really frustrated travellers who didn’t understand how Interrailing worked before purchasing.
 

nwales58

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You have to learn the concepts, as explained up-thread, but the app is then more flexible than I had imagined.

You can add journeys retrospectively and switch them off/on retrospectively as well as have multiple alternatives ready.

That is very useful in germany and eastern europe where you are not sure whether a connection will be made so you enter that and the alternative(s) beforehand.

You can have the uncertain connection enabled ready in case of a check immediately after boarding then after you have missed it switch it off and switch on the next alternative.

If you get on a train you were not expecting to catch you can add it after its departure (unlike buying tickets in most places) the only snag is if you hit the constraint of overlapping scheduled times. In that case I have added the leg manually with a departure just after the arrival of the previous leg.

In practice, checks in the countries I have been in only seem to be interested in the day being enabled and the final enabled destination being plausible.

== Doublepost prevention - post automatically merged: ==

Trustpilot and Tripadvisor on interrail, to me, show the problems of the large, complex, but mainly flexible, rail system for leisure users in comparison with a simple flight plus hotel plus hire car.

Making your own meals is more complicated than putting a ready meal in a microwave too.
 
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MrJeeves

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the only snag is if you hit the constraint of overlapping scheduled times. In that case I have added the leg manually with a departure just after the arrival of the previous leg.
How do you mean? If you arrive significantly early on a previous train and make an earlier connection?

If you have a multi-leg journey enabled in the planner, you can tap into it and toggle each leg individually too which is quite helpful. I didn't realise this for my first 3 or so passes!
 

nwales58

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How do you mean? If you arrive significantly early on a previous train and make an earlier connection?
More commonly you arrive on time and catch a train that was timed to depart in the past but is late enough to catch. I've made minus 25 and minus 40 minute connections in germany last year, the latter getting me to where I was going 1h20 early for a change.
 

rvdborgt

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You can add journeys retrospectively and switch them off/on retrospectively [...]
Though not anymore once the travel day is over. I suspect that was a bit too flexible...
If you get on a train you were not expecting to catch you can add it after its departure (unlike buying tickets in most places) the only snag is if you hit the constraint of overlapping scheduled times. In that case I have added the leg manually with a departure just after the arrival of the previous leg.
Manually added journeys can overlap with other journeys.
In practice, checks in the countries I have been in only seem to be interested in the day being enabled and the final enabled destination being plausible.
Every once in a while, someone really scrolls down and looks for their train. Happens sometimes in Belgium, I assume because they still can't scan the barcode.
 

DanielB

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Though not anymore once the travel day is over. I suspect that was a bit too flexible...
I'm pretty sure I've done that last year as for a delay repay I had to take a screenshot with the planned trains added on the pass (which I partially never added while travelling, as the delay meant I had to take the next one)
 

rvdborgt

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I'm pretty sure I've done that last year as for a delay repay I had to take a screenshot with the planned trains added on the pass (which I partially never added while travelling, as the delay meant I had to take the next one)
The change is quite recent indeed. I usually put in the planned journey and don't change it.
 

Watershed

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Every once in a while, someone really scrolls down and looks for their train. Happens sometimes in Belgium, I assume because they still can't scan the barcode.
Yes, it's quite rare that this happens but it does occur - I would estimate around 5% of the time. However, the rate is notably higher in Switzerland (along with ID checks, which are requested around 70% of the time vs ~10% elsewhere).
 

MrJeeves

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You can sign in to your Interrail account (under More) but that is only useful if you booked reservations there. It's not needed to use the pass.
It would be interesting to see a screenshot of that full-screen splash screen.
Happened again today...
 

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MrJeeves

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smid

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I’ll be leaving from Bradford to London on a £20 Grand Central advance ticket.

Then I’ll be taking advantage of the cheap £38 Eurostar tickets.

Ok, so I'm new to this, so correct me if I'm wrong...

But the Bradford to London section would be covered by the pass unless you're travelling on a different day wouldn't it?

(I'm asking because I was planning to do that from wolves on a 1st class 4 dayer in July).

== Doublepost prevention - post automatically merged: ==

As above, I've got a 4 day pass for July, and I have a question for the megaminds here, if they know.

We love Antwerp, Belgium, and are doing a one day over back in the middle of July, so using our in and out of the country days first, leaving 2 days after.

Then we're flying to Germany a few weeks later, and plan to use the other 2 days to go from Frankfurt to Berlin 1st class. We can still do this, right? The in and out of the country days don't end the validity of the remaining days, right? I hope so, and I assume so, but I'm am having a wibble in case it isn't so and I find this out from a german rail conductor who I can't argue with.
 
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Watershed

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Ok, so I'm new to this, so correct me if I'm wrong...

But the Bradford to London section would be covered by the pass unless you're travelling on a different day wouldn't it?

(I'm asking because I was planning to do that from wolves on a 1st class 4 dayer in July).

== Doublepost prevention - post automatically merged: ==
Yes, you can take as many trains as you like, on days where you have activated your Interrail pass.

The only restriction is when travelling within your country of residence (i.e. the UK for you, I presume). Your journeys must be to or from a "port, airport or border". The border by rail is the English/French frontier at the midpoint of the Channel Tunnel, so anything that takes you towards St Pancras would count as travelling to a border.

As above, I've got a 4 day pass for July, and I have a question for the megaminds here, if they know.

We love Antwerp, Belgium, and are doing a one day over back in the middle of July, so using our in and out of the country days first, leaving 2 days after.

Then we're flying to Germany a few weeks later, and plan to use the other 2 days to go from Frankfurt to Berlin 1st class. We can still do this, right? The in and out of the country days don't end the validity of the remaining days, right? I hope so, and I assume so, but I'm am having a wibble in case it isn't so and I find this out from a german rail conductor who I can't argue with.
You can nominate up to 2 days when your pass is valid in your country of residence (in addition to all other countries that Interrail covers).

The outbound and return domestic journeys can be undertaken at any point during your pass' validity (they don't have to be at the start and end), and don't have to be taken "in order" (you can make the domestic return journey before the domestic outbound journey if you want).

So your proposal would be absolutely fine.
 

Capybara

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The outbound and return domestic journeys can be undertaken at any point during your pass' validity (they don't have to be at the start and end), and don't have to be taken "in order" (you can make the domestic return journey before the domestic outbound journey if you want).
Yes, this. As an example, on my most recent ticket I travelled from Great Britain to mainland Europe and back on three occasions. I used the return domestic journey on the second trip and the outward on the third. I also used one day of travel to go from Belfast to Dublin.
 

smid

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Just trying to book the eurostar reservations of the rail europe website, got the paper ticket and it says "pass not valid" for all the numbers I've got on the ticket. The most likely one I thought would be the one on it back. It's unique among the two tickets, but neither provided to the website are liked.

Nothing online is indicating this. I don't have any number on the confirmation email apart from saying there's been an order and the people.
 
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Watershed

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Just trying to book the eurostar reservations of the rail europe website, got the paper ticket and it says "pass not valid" for all the numbers I've got on the ticket. The most likely one I thought would be the one on it back. It's unique among the two tickets, but neither provided to the website are liked.

Nothing online is indicating this. I don't have any number on the confirmation email apart from saying there's been an order and the people.
For paper passes, the code you need starts with I and then a series of numbers, if I remember correctly.
 

smid

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For paper passes, the code you need starts with I and then a series of numbers, if I remember correctly.
There is no number starting with an I absolutely anywhere on the printed paper ticket.

Next stage is to try and maybe create an interrail account and see if they say it on that. But without the pass number, I suspect I won't have the tickets.

I thought I had created an interrail account when I booked it just in case but I don't appear to have done (I tend to try and avoid new accounts, so many millions of everything, but I guess this one might have been vital)

== Doublepost prevention - post automatically merged: ==

I think the problem is that I've ordered this from myinterrail.co.uk, and this doesn't seem to be liked by the interrail.eu website. I seem to have an account (or saved password) with myinterrail.co.uk but nowhere on the site to actually log in. Questions on the interrail.eu website seems to be asking for numbers I don't have. This seems to be a bit of a ****show, really, it's smelling like a scam now...
 
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