Hello Ladies and Gentleman, I have been shortlisted from video interview to attend East Midlands Trains assessment centre on Saturday 18th April for customer service talent pool. I will be required to complete two standardised tests, take part in a group exercise and maybe invited to attend interview. The customer service talent pool is for Sheffield/Lincoln/Boston areas. Would be great to hear from anybody that has been through this process and been shortlisted for this day. Look forward to hearing your comments x --- old post above --- --- new post below --- East Midlands Trains have sent me today practice papers. For the very first time I feast my eyes on the SCAAT and RAAT practice papers. These papers seem fairly easy and I guess the key is lots of practice within a set time.