Journey planner on National Rail Enquiries website.

[Xenophon PCDGS]

Has something untowards happened, as I am having difficulties since the weekend in accessing information on it?

 

[JB_B]

Has something untowards happened, as I am having difficulties since the weekend in accessing information on it?

Seems fine here - what difficulties were you having?

 

[Xenophon PCDGS]

I enter a return journey as usual with all the required information, under the "journey planner" webpage, but I get a message that they cannot help and suggest I try the TOC website instead. My return journey have two TOC, Northern and Transport for Wales.

 

[JB_B]

I enter a return journey as usual with all the required information, under the "journey planner" webpage, but I get a message that they cannot help and suggest I try the TOC website instead. My return journey have two TOC, Northern and Transport for Wales.

What are the specific journey details?

 

[Xenophon PCDGS]

Prestbury to Hereford (return)...Departing about 0730 and returning about 1600

 

[Xenophon PCDGS]

I also tried Prestbury to Clitheroe with similar return information and got the same message.

 

[JB_B]

FWIW I'm not seeing a problem for Prestbury > Hereford nor for Prestbury > Clitheroe.

Which day are you looking at? What route were you expecting for return journey from Hereford? Have you set any via points? Have you tried clearling cookies and starting again? ( The NRE site seems quite prone to retaining spurious bits of query state. )

 

[Xenophon PCDGS]

The day in question was on a Saturday. Prestbury to Hereford via Manchester Piccadilly/ Prestbury to Clitheroe via Salford Crescent.

However, I followed your kind advice, left it an hour or so, then matters were back to normal.