I tried to rearrange mine but unfortunately I was unable to. The questions are as you expect them to be but I must have just been unlucky, I was asked some competency based questions that were not covered in any training or practice material I was practicing with.
Hi
Hope you don't mind me replying to this.
Firstly, I'm sure that you probably did better than you think so don't beat yourself up about it.
Secondly, you say that you were asked competency based questions that hadn't come up when you were researching. I think therein lies the problem with competency based questions (in my opinion); people are too focussed trying to find out the exact question that is going to be chucked at them, and when it isnt, or it's worded differently, people tend to panic.
Just to offer a bit of advice to anyone who is following this thread, and it is only advice from my own point of view and experiences, you are better off researching what type of skills are needed to be a train driver and thinking about example answers based around those skills so that you have examples ready when the question comes at you. For example, the role of a driver is customer focussed role, so think of times when you've helped a customer out, or when you have went above and beyond to help someone out. Rather than thinking 'I must have a word perfect answer for the question 'Can you give me an example when you've went above and beyond to help a customer?' ' I think essentially what I'm saying is that the wording of questions tends to throw a lot of people, but essentially they are the same question.
For example, I had my telephone interview yesterday and in preparation I thought of examples for all of the following skills:
Customer service, attention to detail, concentration, systematic approach, positive attitude towards rules and procedures, assertiveness, teamwork, decision making, diagnosing problems, cooperation, multitasking, prioritising and organisation. This way, I knew had examples covered for a wide range of skills that they could ask, rather than thinking about the exact question.
I'm not saying this is the best way to do it, and I'm certainly not preaching, I'm just offering some advice as I've seen a few people on various threads stressing about this type of thing, and it works for me. It may not work for me this time, but I felt relaxed whilst doing the interview.
By the way Ludus, this is by no means a criticism of you, in any shape or form. Everyone who has come this far, have some confidence in yourselves as you've already beaten thousands of hopefuls to get to this stage. You know your stuff, just try to relax and enjoy it.
And before anyone asks, NO, I won't tell you what the questions were.