A possibly tangential question.
Much is made of the passenger number and revenue figures.
How is delay repay factored into these?
I imagine many trevellers will have had free or much reduced fairs over the past few days.
If the railway can't actually run its timetable and everybody is travelling for free, makes you think.
(I've enjoyed a fair few cheap journeys over the years courtesy of the purely imaginary teimetable)
Delay repay is counted as compensation rather than a refund so does not affect the revenue figures directly. Passenger numbers and revenue are indirectly affected by disruption in how it causes people to either not travel or to change travel habits to avoid the worst of it.
Government does publish the amount of Delay Repay paid:
https://www.gov.uk/government/publi...ing-companies-passengers-charter-compensation
The total in 2023/24 was £138m, of which LNER, GWR and Avanti together paid just shy of £95m. There's other compensation also paid above delay repay (such as taxis to get people home if stranded) that probably isn't covered.
For context, in 2023-24:
Passenger numbers: 1.612b
Passsenger-km: 60.2b
Passenger ticket Revenue: £10.336b
(ORR data)
So delay repay from the rail industry was worth approximately 1% of ticket revenue.