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Lumo Delay Repay: Correct calculation?

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BluePenguin

BluePenguin

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I got 50% delay repay on a Lumo open return for a 1 hour delay. Is this right?

Thanks!
 
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skyhigh

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From their website:
60 or more minutes’ delayCompensation of at least 100% of the cost of a single ticket or 100% of the relevant portion of a return ticket
Click to expand...

Automated Delay Repay Compensation | Lumo

When your journey with us is delayed by 30 minutes or more, we’ll provide you compensation for the inconvenience that you have experienced.
www.lumo.co.uk www.lumo.co.uk

So that sounds right to me.
 
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