• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Need Advice on Fare Dispute Chiltern Railways

2025help

Member
Joined
3 Jan 2025
Messages
12
Location
Wycombe
Hi,

It’s been more than 60 days that I haven’t received any response. Can anyone please tell me if I’d get an email or another letter this time?
Thanks in advance.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
16,565
I expect it'll be a letter. Given that we've had Easter and the recent Bank Holidays, and I believe Chiltern has a backlog at the moment, I'd leave it a little longer before chasing.
 

2025help

Member
Joined
3 Jan 2025
Messages
12
Location
Wycombe
I expect it'll be a letter. Given that we've had Easter and the recent Bank Holidays, and I believe Chiltern has a backlog at the moment, I'd leave it a little longer before chasing.
Thank you! I had sent them the reply on 25th March and its the 25th of June today. Given that it has already been 90 days, should I follow up? The incident occurred on 31st of December and I am afraid there’s not much time left for it to be 6 months, I am very anxious now as I am not sure if they sent out a reply or not, I have been checking my mailbox everyday. In case they prosecute me post 30th of June, I don’t know what I will do. I cannot afford a criminal record. What should I do now?
 

alholmes

Member
Joined
4 Jun 2012
Messages
477
Location
London E3
Thank you! I had sent them the reply on 25th March and its the 25th of June today. Given that it has already been 90 days, should I follow up? The incident occurred on 31st of December and I am afraid there’s not much time left for it to be 6 months, I am very anxious now as I am not sure if they sent out a reply or not, I have been checking my mailbox everyday. In case they prosecute me post 30th of June, I don’t know what I will do. I cannot afford a criminal record. What should I do now?
Do nothing - they are just six days away from being unable to serve prosecution papers to the court. Do you really want to remind them, just before the deadline?
 

Elecman

Established Member
Joined
31 Dec 2013
Messages
3,244
Location
Lancashire
Thank you! I had sent them the reply on 25th March and its the 25th of June today. Given that it has already been 90 days, should I follow up? The incident occurred on 31st of December and I am afraid there’s not much time left for it to be 6 months, I am very anxious now as I am not sure if they sent out a reply or not, I have been checking my mailbox everyday. In case they prosecute me post 30th of June, I don’t know what I will do. I cannot afford a criminal record. What should I do now?
Don’t do anything, it’s not in your interest to remind them of thier potential oversight especially this close to the 6 month prosecution limit
 

Top