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Negative easement 700948: mustn't go via Oxford

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yorkie

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So, leaving aside the separate issue that (some?) journey planners have been bungling the application of this easement embuggerment, no forum members can yet elucidate what (in Chiltern's view) misuse of what ticket(s) Chiltern were seeking to prevent. And, if the railway has procedures to restrain train companies from raising unnecessary embuggerments, and implementing them in daft ways, these procedures did not work in this instance.
The rail industry appears to have no such safeguards in place; this is just the latest issue out of many that have been brought to light on this forum.

I do not think there are any plans to bring in such safeguards and it's not the sort of thing the Rail Ombudsman or Transport Focus are interested in, sadly.
 
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infobleep

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The rail industry appears to have no such safeguards in place; this is just the latest issue out of many that have been brought to light on this forum.

I do not think there are any plans to bring in such safeguards and it's not the sort of thing the Rail Ombudsman or Transport Focus are interested in, sadly.
I wonder why they aren't interested. Still at least all the services are showing on National Rail Enquiries now.
 

alistairlees

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The rail industry appears to have no such safeguards in place; this is just the latest issue out of many that have been brought to light on this forum.

I do not think there are any plans to bring in such safeguards and it's not the sort of thing the Rail Ombudsman or Transport Focus are interested in, sadly.
They understand policy documents, not changes like this which are (in their view) “technical”, even though their effects are not remotely technical.
 

kieron

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Which journeys ( presumably not on through trains ) were you looking at ?
I tried Princes Risborough to Hanborough via London. I also tried London-Hanborough, but I don't know how useful that was as it's only 3 miles further than the route via Slough. On reflection, Heyford would have been a better option.

There could be a variety of reasons why GWR showed it as being valid then. They're just examples where it gave a different answer to some other web sites. It's all gone now, though.
So, leaving aside the separate issue that (some?) journey planners have been bungling the application of this easement embuggerment, no forum members can yet elucidate what (in Chiltern's view) misuse of what ticket(s) Chiltern were seeking to prevent.
The way Chiltern wrote the easement (Princes Risborough ... London ... Oxford) suggests that they were worried about people visiting those stations in that order. They were probably trying to prevent something more specific than this, but that's all I can glean from what they've said in public.
 

Nicholas43

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Thanks to the kindness of another forum member, I do now know an example of a (completely barmy) through ticket via Princes Risborough that a bug in the current route-checking software allows. It remains scandalous that Chiltern, instead of getting the bug fixed, concocted a completely barmy 'negative easement' which, among many customer-hostile insults, shot one of their own prime services in the foot.
I am preparing a complaint to Chiltern, which will get a gibberish non-response. I will then attempt to escalate it to the Rail Ombudsman, and ask my MP to take it up with the Department 'for' Transport.
Pay Yorkie to spend a weekend listing the reasonable routes between every pair of stations, and bin the routing guide!
 

JB_B

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I also tried London-Hanborough, but I don't know how useful that was as it's only 3 miles further than the route via Slough. On reflection, Heyford would have been a better option.

There could be a variety of reasons why GWR showed it as being valid then. They're just examples where it gave a different answer to some other web sites. It's all gone now, though.
....

Hanborough-Marylebone was one I tried - Chiltern and NRE failed to find tickets ( up to the point the easement was dropped.)

I think the reason that Trainsplit , GWR etc continued to validate these journeys (despite the easement) is because the shortest route wholly by rail from Hanborough* to Marylebone is the route via Princes Risborough.

( * the same would be true for many other origins including e.g. Tackley and all Cotswold line stations.)
 

Watershed

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Hanborough-Marylebone was one I tried - Chiltern and NRE failed to find tickets ( up to the point the easement was dropped.)

I think the reason that Trainsplit , GWR etc continued to validate these journeys (despite the easement) is because the shortest route wholly by rail from Hanborough* to Marylebone is the route via Princes Risborough.

( * the same would be true for many other origins including e.g. Tackley and all Cotswold line stations.)
I guess that then comes down to - when you have a station group as a destination, what determines the stations you can choose from, for the purposes of the shortest route rule?

The current approach seems more than a little inconsistent in this respect, and TBH I've always found this somewhat of a grey area.

I think everyone would agree you can freely choose between, say, Victoria and Piccadilly as your destination on a Manchester Stations ticket, regardless of which one is on the "right" side of the city for your origin station. And you can then calculate shortest routes accordingly; having that choice may extend the number of permitted routes.

And yet for London Terminals it is (or seems to be) impermissible to choose, say, Old Street as your destination for the purposes of the shortest route rule, if you have a Hanborough to London Terminals ticket.

What gives?
 
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And yet for London Terminals it is (or seems to be) impermissible to choose, say, Old Street as your destination for the purposes of the shortest route rule, if you have a Hanborough to London Terminals ticket.
The shortest distance is calculated using the distances between stations in the routeing guide data - this is between stations (all of them), not groups. I would say that when checking a journey to, say, Old Street, it is the shortest distance to Old Street that is relevant. There's nothing in the instructions to say that other members of the same group should be brought into the calculation as well to see if they're closer. Can you think of an example that seems to be based upon the group?
 

Nicholas43

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I think we may be in danger of thread drift! There are plenty of existing threads about the meaning of London Terminals.

Just to recap, the issue that has infuriated me is that
(a) Chiltern were alerted that, because of error(s) in the distance data, or errors in the distance checking software, or both, (some?) journey planners were (and I presume now again are) issuing tickets A>Princes Risborough>B>C, a routing that no reasonable person could expect to be valid. These tickets are far cheaper than tickets B>C. Persons holding these tickets can, according to the Conditions of Travel, start short at B to make a journey from B to C.
(b) Chiltern sought to stop that, not by rooting out the cause(s) of the error(s), but by a badly drafted, and badly coded, 'negative easement'. This had the unintended consequence that some journey planners erroneously refused to issue tickets between Oxford and Marylebone.

Just for clarity, tickets from Oxford (and beyond) to London Terminals are valid to Paddington via Slough (the shortest), Marylebone via Gavray Junction, Waterloo via Ascot, and several other ex-Southern Region stations.
 

Kilopylae

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[T]ickets from Oxford (and beyond) to London Terminals are valid to Paddington via Slough (the shortest), Marylebone via Gavray Junction, Waterloo via Ascot, and several other ex-Southern Region stations.
For completeness, an Oxford to London Terminals ticket is valid into Paddington (using map LH or the shortest route rule), Marylebone (using map GC), or any of Waterloo, Victoria or Charing Cross (using map RB+WX).

It is not valid into Euston, Fenchurch Street, Kings Cross, Liverpool Street, St Pancras or Moorgate/Old Street, as these routes are not mapped. It is not valid into City Thameslink, Blackfriars or Cannon Street, as this would require doubling back at London Bridge.

I don't actually know whether it would be permissible to go from Waterloo/Waterloo East to London Bridge. My instinct says it would be invalid but I'm not actually sure why.
 

Watershed

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It is not valid into City Thameslink, Blackfriars or Cannon Street, as this would require doubling back at London Bridge.

I don't actually know whether it would be permissible to go from Waterloo/Waterloo East to London Bridge
I'm unsure what doubling back you had in mind? The only double back would be between junctions, not stations, so they obviously don't 'count'.

The more fundamental question raised here is why you couldn't choose the shortest rail-only route to Old Street for example. But anyway, as stated, that is another matter really.
 

CyrusWuff

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Intriguingly, informed sources tell me that the easement in question wasn't requested by Chiltern's Pricing Manager, though its removal was. It remains to be seen why SilverRail's engine was incorrectly applying it to the direct Chiltern services between Marylebone and Oxford, however.
 

Haywain

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Intriguingly, informed sources tell me that the easement in question wasn't requested by Chiltern's Pricing Manager, though its removal was. It remains to be seen why SilverRail's engine was incorrectly applying it to the direct Chiltern services between Marylebone and Oxford, however.
I’ve seen a mention of conflicting easements but haven’t been furnished with details (and have no inclination to look further).
 

Nicholas43

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Intriguingly, informed sources tell me that the easement in question wasn't requested by Chiltern's Pricing Manager, though its removal was. It remains to be seen why SilverRail's engine was incorrectly applying it to the direct Chiltern services between Marylebone and Oxford, however.
Thank you! The plot thickens.

I repeat that it's off topic, but, for the record, a London Terminals ticket that is valid into Waterloo is also valid to Cannon Street, Blackfriars, and City Thameslink. Just for once, this is clearly explained on the NRE website.
 

Nottingham59

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EMR are offering a single from Aylesbury to London Paddington via Oxford tomorrow for £18. Which is a lot cheaper than the price for Oxford to Paddington. I guess this was the sort of journey that easement 700948 was trying to prohibit.
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Randomer

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Intriguingly, informed sources tell me that the easement in question wasn't requested by Chiltern's Pricing Manager, though its removal was.

Which does rather beg the question; who else was potentially losing revenue with the journey planners offering journeys that the easement was attempting to prevent?

The only other potentially affected TOC would be GWR if it was being used to undercut certain fares, which it does by a bit. So by a process of elimination did GWR request the easement and not think of how it would apply to Chiltern?

Or have I missed the implication that someone else at Chiltern requested the easement? Which would seem very strange.
 
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Mcr Warrior

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Aylesbury -> Princes Risborough -> Oxford -> Reading -> London Paddington for the same price (i.e. £18.10 SDS) as Aylesbury -> London Marylebone is somewhat circuitous and so doesn't seem quite right.

So, assuming there is a problem, how should it be fixed?
 

rob.rjt

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If (and it is a big if) that is the only affected ticket, would it not be easier to add a negative circuitous route easement in similar terms to before - From Aylesbury to or Via London Terminals is not valid via Princes Risborough and Oxford?
 
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CyrusWuff

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Surely the map combination(s) for the route could just be amended? (I haven't looked myself, so I don't know how easy this would be)
The only map showing for Aylesbury to London Group in the Routeing Guide is CI, which is Aylesbury to Marylebone via either Amersham or High Wycombe. How Trainline is managing to route such a journey via Oxford when it's neither a direct train, nor the shortest route, nor a mapped route is beyond me!
 

infobleep

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Is it possible to check the effects of a negative easement in a test system, prior to releasing it to the wider world?
 

Nottingham59

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How Trainline is managing to route such a journey via Oxford when it's neither a direct train, nor the shortest route, nor a mapped route is beyond me!
I think that's the original problem. There's an error in the distance tables, or something, that is causing the routing engines to allow that route. But rather than trying to fix that error, someone initiated "easement" 700948 which had the side effect of disallowing Chiltern's Oxford to Marylebone service.
 

alistairlees

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I think that's the original problem. There's an error in the distance tables, or something, that is causing the routing engines to allow that route. But rather than trying to fix that error, someone initiated "easement" 700948 which had the side effect of disallowing Chiltern's Oxford to Marylebone service.
I suspect that the mileage link that connected the Chiltern lines to the GWR lines (around Greenford / Action? I can't remember) has disappeared, because there is no longer one service from Padd to the Chiltern route.

So the shortest route is now rather a lot longer.
 

JB_B

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I suspect that the mileage link that connected the Chiltern lines to the GWR lines (around Greenford / Action? I can't remember) has disappeared, because there is no longer one service from Padd to the Chiltern route.

That's right - there used to be a South Ruislip-Paddington link in the data - not sure when it went - sometime in 2018 or first half of 2019.

So the shortest route is now rather a lot longer.

It is!
 

MarlowDonkey

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I suspect that the mileage link that connected the Chiltern lines to the GWR lines (around Greenford / Action? I can't remember) has disappeared, because there is no longer one service from Padd to the Chiltern route.
Although the line from Greenford to Old Oak Common has been severed, there's still the one per day service from South/West Ruislip to West Ealing. That would give a route from Aylesbury to Paddington via Princes Risborough. That's retained for route familiarity purposes as a Chiltern diversion if Marylebone is closed.
 

Watershed

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The Chiltern West Ealing service doesn't appear to be running at the moment, not even ECS.

In any case, industry data sources are not necessarily authoritative when determining (NRCoT 13.1.2)
the shortest route which can be used by scheduled passenger services between the stations shown on your Ticket
...particularly given the number of errors are found in these sources.
 
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