And travelling to the "major stations" ? I too have a Monzo account but I would never use it as a main account because their CS function is lamentable and what staff I have encountered don't have a clue because...they are very poorly paid and overworked - notice a pattern emerging here?
The person concerned is also deterring ASB at the station just by his/her presence, and is there in case of an emergency.
Brian Brown, notorious even among his colleagues for his dreadful attitude.
I can't help but point out that you're describing almost every bank branch in Ireland there.
Same with Knutsford who were able to sell me a West Yorkshire daysaver, among other strange tickets.
Unfortunately some ticket office staff seem keen to act in a way which hastens the demise of the job role. I don't understand their logic but it is what it is.
Did you ask for a platform ticket? I believe most staions have them if they look. Neath certainly has.
There are a variety of tickets that websites or TVMs don't sell. I suspect in the long run they will just get rid of these tickets
I didn't because the clerk didn't suggest it.
Some larger stations have designated windows for those buying tickets for another day.
Or they'll point out that you can deposit cheques using an app without even leaving one's own home.
Close to, but not fully yet. I was never given a Cheque book by my bank, so I've never used one, although I remember my parents sending me to music lessons and the like with them.
Meanwhile in America, I was moving bank accounts a few months ago - turns out, by far the simplest/cheapest way to move money from one account to another was to write myself a check and take a photo of it with the other bank's app.
) and interact with a human rather than a machine. But typically I'm in a rush to catch my train / simply hate queueing, and it's quicker to go straight to an unoccupied ticket machine than wait in a queue for the booking office.I find the On Trak contract staff at Gatwick close to useless, so try to seek out GTR employees themselves who are more knowledgeable, and are usually willing to learn if they don't know something (had to teach one how to issue PlusBus on their TIS, once, but they remembered me again every time after that and knew what I wanted).
I had one pop through a few days ago for this FY... when they had sent me last year's a few weeks earlier by BACS...
They are available on the TVMs at Chester, by entering the destination "NORTHWIRRALLINES" for the all areas version or "ME ONLY AREA G" for the Area G (Hooton to Chester and Ellesmere Port) version.
Some people do use cheques, not everyone uses smart phone apps, or BACS, there are some members of our society that like to do their banking that way.
To be honest, cheques are rarely used in the modern day. My elderly grandparents who are in their late 70s say that they haven't had a cheque book in 20 years, and they are typicaly very old fashoned. I could understand why many places wouldn't(and don't) accept them. In a world where cash is quickly in decline, I can't see much of a use for cheques apart from those who don't use the internet at all(and that is a very small minority of, mainly very elderly, people). Give it 10 years and I don't see Cheques existing at all.
Ah right that makes sense, I have never tried to buy one from the TVMs in Chester, but I did experiment to see if I could issue one with our Star mobile (guards) machines and it was the same process. It would certainly be interesting to print a bog roll version from an onboard machine to see what Merseyrail "rent-a-thug" revenue think about it!
