Northern Ticket sales. Random offerings.

Discussion in 'Fares Advice & Policy' started by thejuggler, 13 Jul 2019 at 18:20.

  1. thejuggler

    thejuggler Member

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    I and 7 colleagues too a trip to York yesterday, 6 of us travelled from West Yorkshire,
    and the ticket sales were interesting. We all left around 10am to meet in Leeds for about 10.30.

    I used a machine at New Pudsey. Off peak day return. No restriction.
    Colleague used a machine at Apperley Bridge. Off peak day return. Northern service only.
    Ticket office at Keighley. No restriction
    On train from Batley no restriction
    Trainline app. No restriction.
    Off peak with senior railcard from Steeton. Northern restriction.

    None of us chose the particular Northern restriction as we weren't aware of it, so why the randomness?
     
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  3. 30907

    30907 Established Member

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    Given that New Pudsey has a direct Northern service to York, it is odd that the Northern only fare didn't show up as default on the TVM - maybe simply how the machine is programmed?
     
  4. Deerfold

    Deerfold Established Member

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    Not sure of it it's still the same, but last time I bought a ticket to York from Keighley TVM, I selected the any operator off-peak return. A box flashed up telling me there was a cheaper return and did I want to change to it. It was not clear that it would restrict me to Northern trains only (and was not much cheaper) - but fortunately I'd looked fares up beforehand and knew which it was. I've seen a guard on train accidentally issue that ticket too as the restrictions didn't show up on their machine until it was printed (good job they were alert!).
     

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