In my opinion (and I'm sure the opinion of many others), the rollout of the KeTech CIS to all Northern stations has been a failure. I have never known a CIS to have so many issues, such as announcement audio quality issues, message files becoming corrupt and KeTech now can't even be bothered to replace Celia Drummond and are just simply substituting the announcements messages she doesn't have with Only Woman.
Does anyone on here have any idea why KeTech CIS is such poor quality and why Northern are still carrying on using them. From what I've seen through FOI requests, their contract with KeTech is now on rolling terms so Northern could now stop using them if they wanted. The only potential reason I can see is that a lot of stations use hardware made by KeTech themselves and maybe there would be compatibility issues attempting to use other CIS software such as Worldline on it?
Does anyone on here have any idea why KeTech CIS is such poor quality and why Northern are still carrying on using them. From what I've seen through FOI requests, their contract with KeTech is now on rolling terms so Northern could now stop using them if they wanted. The only potential reason I can see is that a lot of stations use hardware made by KeTech themselves and maybe there would be compatibility issues attempting to use other CIS software such as Worldline on it?