Blinkbonny
Member
- Joined
- 16 Mar 2018
- Messages
- 350
My son bought a ticket for the above journey yesterday. He knew it involved a replacement bus journey between Nuneaton and Bermuda Park (a small industrial park on the outskirts of Nuneaton) but its timings and slightly cheaper price suited him. Today he finds that the services between Bermuda Park and Coventry are all cancelled.
Surely it is not the case that passengers for the Coventry line from Nuneaton will be put on a coach and then dropped off at night-time at a small industrial estate in the middle of nowhere? And also - if they were all cancelled before 22.00 last night (though how would he know?) then no Delay Repay would be payable or onward travel provided?
Obviously, I have told him to excess his ticket to travel via Birmingham, but is that all that is due to him?
Actually common sense tells me, they won't bother running the Bermuda Park replacement bus, and passengers for Coventry will be told to stay on the train to Birmingham, and he shouldn't need an excess - but who knows?
Surely it is not the case that passengers for the Coventry line from Nuneaton will be put on a coach and then dropped off at night-time at a small industrial estate in the middle of nowhere? And also - if they were all cancelled before 22.00 last night (though how would he know?) then no Delay Repay would be payable or onward travel provided?
Obviously, I have told him to excess his ticket to travel via Birmingham, but is that all that is due to him?
Actually common sense tells me, they won't bother running the Bermuda Park replacement bus, and passengers for Coventry will be told to stay on the train to Birmingham, and he shouldn't need an excess - but who knows?
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