roadsidetree
New Member
- Joined
- 21 Nov 2009
- Messages
- 3
Hello,
My daughter travelled from Hitchin to Kew Gardens on March 19th. We talked about me purchasing a railcard for her earlier that week, but I forgot to do so. She bought the ticket assuming I had purchased her a "16-25" rail card. A Revenue Protection Officer checked her ticket at Welwyn Garden City, and she was issued a penalty notice.
As mentioned in the notice, we appealed online (through the website mentioned in the appeal) on April 1, explaining our mistake, and received a submission confirmation email. Since we did not hear anything afterwards, I naively assumed that our appeal was accepted.
But lo behold, Thameslink sent us a "notice of intention to prosecute" letter earlier this week (Monday, the 20th). So, yesterday (21st), we sent our appeal by post (first-class recorded delivery) to the address mentioned in the Thameslink letter (Prosecutions Department, Eastside offices, Kings Cross railway station, N1C 4AX). I drafted a letter accepting full responsibility and offering to pay the fine, travel costs my daughter evaded and any administrative costs my daughter incurred and sent this in the post.
But for some reason, this post was returned back to us today.
Since both my appeals have failed miserably, other than resending this post by first-class recorded delivery, is there anything else I can try? I am just trying to ensure my appeal reaches Thameslink to ensure an out-of-court settlement.
Many thanks in advance for your help.
My daughter travelled from Hitchin to Kew Gardens on March 19th. We talked about me purchasing a railcard for her earlier that week, but I forgot to do so. She bought the ticket assuming I had purchased her a "16-25" rail card. A Revenue Protection Officer checked her ticket at Welwyn Garden City, and she was issued a penalty notice.
As mentioned in the notice, we appealed online (through the website mentioned in the appeal) on April 1, explaining our mistake, and received a submission confirmation email. Since we did not hear anything afterwards, I naively assumed that our appeal was accepted.
But lo behold, Thameslink sent us a "notice of intention to prosecute" letter earlier this week (Monday, the 20th). So, yesterday (21st), we sent our appeal by post (first-class recorded delivery) to the address mentioned in the Thameslink letter (Prosecutions Department, Eastside offices, Kings Cross railway station, N1C 4AX). I drafted a letter accepting full responsibility and offering to pay the fine, travel costs my daughter evaded and any administrative costs my daughter incurred and sent this in the post.
But for some reason, this post was returned back to us today.
Since both my appeals have failed miserably, other than resending this post by first-class recorded delivery, is there anything else I can try? I am just trying to ensure my appeal reaches Thameslink to ensure an out-of-court settlement.
Many thanks in advance for your help.