Performance of train presentation and station presentation

Things like SQUIRE or their equivalents

 

Northern do incredibly well al things considered, on my side Picc et al we have cleaners based at the station during the day who strive to keep up with the amount of Metros and trash left by are great passengers who do not know how to use a bin (at 2300 I can understand it but at 07.45???) and the trains have been quite a lot cleaner especially the last 6 or so months, they are not perfect by no means but no worse or better than other suburban operators.

 

Actually Train Presentation at 85% is pretty poor for such a system, but it could mean either that the standard of cleaning is not great, or that the targets are tough. These are all individual so you cant compare one TOCs numbers with another.

I know at FCC recently they raised their own standards which has made the scores go down. IOW these are pretty meaningless.

 

from a email northern sent me mainly about toilet presentation/cleaning: