Laketop
Member
- Joined
- 12 Mar 2019
- Messages
- 41
Hi all,
I have two train tickets booked (2x Advance Single - Fareham to Edinburgh) for the 13th of August. The tickets were booked in advance and for this specific day due to working both the day before and working in Edinburgh the day after.
The route on the itinerary states travelling to London (done regularly, not the issue), catching an Avanti West Coast service to Glasgow Central, disembarking at Preston and boarding an Edinburgh-bound train, also an Avanti West Coast service. An intentional route due to the scenery. I have been keeping close tabs on the website and have been in contact with Avanti/LNER for any potential disruption. As of today, I have just read the Avanti website stating 'On 13 August, please do not travel on Avanti West Coast – we will not be running any services on our routes.'. The advice given is to travel on alternative days but due to our circumstances we cannot, and refunding/rebooking is going to incur further costs, especially as our return is already booked.
With this, what would be our course of action to be able to travel on the 13th of August, does the TOC have any obligation to get us to our destination seeing as the tickets were purchased prior to the cancellations?
Any help would be greatly appreciated!
I have two train tickets booked (2x Advance Single - Fareham to Edinburgh) for the 13th of August. The tickets were booked in advance and for this specific day due to working both the day before and working in Edinburgh the day after.
The route on the itinerary states travelling to London (done regularly, not the issue), catching an Avanti West Coast service to Glasgow Central, disembarking at Preston and boarding an Edinburgh-bound train, also an Avanti West Coast service. An intentional route due to the scenery. I have been keeping close tabs on the website and have been in contact with Avanti/LNER for any potential disruption. As of today, I have just read the Avanti website stating 'On 13 August, please do not travel on Avanti West Coast – we will not be running any services on our routes.'. The advice given is to travel on alternative days but due to our circumstances we cannot, and refunding/rebooking is going to incur further costs, especially as our return is already booked.
With this, what would be our course of action to be able to travel on the 13th of August, does the TOC have any obligation to get us to our destination seeing as the tickets were purchased prior to the cancellations?
Any help would be greatly appreciated!