usersk
New Member
Please can someone help. I purchased a Newcastle to Birmingham ticket with the help of a railcard. When arriving at Birmingham I was asked for my ticket which I showed, following my railcard. I realised my railcard had expired last year.
I explained I didn’t know my railcard had expired as no other train inspector or anything had asked for it since it had expired. Nor did I receive an email to state it was expired/expiring. I told the man it was a genuine mistake which he seemed unbothered by.
He then asked to see my trainline app with my bookings. I initially refused as I said that trainline themselves could go on my account and view the bookings. To which he responded he was going to contact the police. At this point I allowed him to view my phone and bookings. There were another 9 bookings which had been made since the expiry.
I received a letter today stating a £150 cost/fine that has occurred from the initial booking from newcastle to Birmingham. I am willing to pay the cost of 150 but I am worried I will be charged for the other 9 bookings. The letter only states the 150.
Surely they can’t charge for the others as there is no way of proving that I used them. For example 4 of those bookings were for my siblings/cousins.
I just wanted clarification that I will be only charged for the journey that was taken on the day?
Many thanks
I explained I didn’t know my railcard had expired as no other train inspector or anything had asked for it since it had expired. Nor did I receive an email to state it was expired/expiring. I told the man it was a genuine mistake which he seemed unbothered by.
He then asked to see my trainline app with my bookings. I initially refused as I said that trainline themselves could go on my account and view the bookings. To which he responded he was going to contact the police. At this point I allowed him to view my phone and bookings. There were another 9 bookings which had been made since the expiry.
I received a letter today stating a £150 cost/fine that has occurred from the initial booking from newcastle to Birmingham. I am willing to pay the cost of 150 but I am worried I will be charged for the other 9 bookings. The letter only states the 150.
Surely they can’t charge for the others as there is no way of proving that I used them. For example 4 of those bookings were for my siblings/cousins.
I just wanted clarification that I will be only charged for the journey that was taken on the day?
Many thanks