I'm just surprised how easy it is to 'screen shot' e-tickets / m tickets etc.
You'd think safeguards would be in place to prevent fraud?
I recall travelling back from KGX on an LNER service and same situation but the passenger refused to pay. She said to the revenue staff on-board , who were just going about their jobs, that they were very rude and she felt harassed.
At the end of the day it was her fault for not producing a valid, acceptable formatted ticket. I don't understand why this is so hard for fellow passengers to get right!
Anyway once alighting at Leeds, I told a manager from LNER that the on-board staff acted professional throughout and were very polite in their duties. At no point was the passenger harassed.
You'd think safeguards would be in place to prevent fraud?
I recall travelling back from KGX on an LNER service and same situation but the passenger refused to pay. She said to the revenue staff on-board , who were just going about their jobs, that they were very rude and she felt harassed.
At the end of the day it was her fault for not producing a valid, acceptable formatted ticket. I don't understand why this is so hard for fellow passengers to get right!
Anyway once alighting at Leeds, I told a manager from LNER that the on-board staff acted professional throughout and were very polite in their duties. At no point was the passenger harassed.