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Swanage Railway announce 2023 Wareham service

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lawried123

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Indeed, but will people pay it? Perhaps almost all would want a return anyway.


Will they accept Privs?!;) Yes, though, I would.

A WORD OF WARNING. There are through tickets from SWR stations to Swanage. I called in it Wokingham station ticket office today and the very helpful lady confirmed that they do sell the ticket and they are able to sell it at priv rate. When I explain that as far as I was concerned we didn't normally get privs on the Swanage railway, she warned that I ought to be very careful that, although they sell the ticket, that is no guarantee that it would be valid on the Swanage trains. If I was caught using a privilege ticket on a line which I shouldn't be, there may be a risk of losing my priv facilities, not a risk I obviously want to take.

Lawrie
 
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D6130

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I called in it Wokingham station ticket office today and the very helpful lady confirmed that they do sell the ticket and they are able to sell it at priv rate.
Presumably that means that they are able to sell the ticket at priv rate for the section of the journey to/from Wareham, but that the Wareham-Swanage section of the journey is charged at full fare.
 

Turbo004

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A WORD OF WARNING. There are through tickets from SWR stations to Swanage. I called in it Wokingham station ticket office today and the very helpful lady confirmed that they do sell the ticket and they are able to sell it at priv rate. When I explain that as far as I was concerned we didn't normally get privs on the Swanage railway, she warned that I ought to be very careful that, although they sell the ticket, that is no guarantee that it would be valid on the Swanage trains. If I was caught using a privilege ticket on a line which I shouldn't be, there may be a risk of losing my priv facilities, not a risk I obviously want to take.

Lawrie
I telephoned the Swanage Railway regarding getting a Priv ticket. I was told that I could get a Wareham - Swanage single for 1/4 price. I think it cost me £5 from what I remember. I bought the ticket on board the Swanage Railway train. I didn't enquire about through tickets from elsewhere but I would be very surprised of they are not valid.
 

Train Boy

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I telephoned the Swanage Railway regarding getting a Priv ticket. I was told that I could get a Wareham - Swanage single for 1/4 price. I think it cost me £5 from what I remember. I bought the ticket on board the Swanage Railway train. I didn't enquire about through tickets from elsewhere but I would be very surprised of they are not valid.

For clarity, the Wareham to Swanage priv fare is £6.50 (which is a return and rover, as they're the same price.)
 

williamn

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I'm hoping to use this service for a visit to Swanage - doing an overnight as it's a fair way from London. Am I right in thinking though that this will mean having to buy x2 £20 singles, and that doesn't include the ability to travel on other trains those days?
For anyone interested I contacted the Swanage Railway to see if there was any way around this, pointing out that £40 is a lot with no ability to travel on other services and received this totally unhelpful reply. We'll just get the bus back to Wareham now instead...

Thanks for your email.

We don’t offer any tickets that are valid over two successive days.

Our tickets have to be used on the date they are purchased for.
 
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For anyone interested I contacted the Swanage Railway to see if there was any way around this, pointing out that £40 is a lot with no ability to travel on other services and received this totally unhelpful reply. We'll just get the bus back to Wareham now instead...

Thanks for your email.

We don’t offer any tickets that are valid over two successive days.

Our tickets have to be used on the date they are purchased for.
Nature imitating art? "Next trains gone!" You really wouldn't believe it..
 

Falcon1200

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For anyone interested I contacted the Swanage Railway to see if there was any way around this, pointing out that £40 is a lot with no ability to travel on other services and received this totally unhelpful reply. We'll just get the bus back to Wareham now instead...

Would you really not consider just doing a day trip to Swanage? As I showed in my post #297 it is perfectly doable in one day (and I forgot to mention that as well as multiple train changes, my journey that day involved buses between Oxford and Didcot both ways, thanks to Nuneham Viaduct).
 

James H

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As a member of the Swanage Railway I am disappointed there is no recognition that someone might want to visit Purbeck for more than a day!
 

KevlarT9

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If you were planning on staying over, then why not travel down to Wareham. £2 bus to Swanage and enjoy the town and stay overnight. Then the next day you can catch the service to Wareham and return back to Swanage. £2 bus to Wareham Station and return home.
 

williamn

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Would you really not consider just doing a day trip to Swanage? As I showed in my post #297 it is perfectly doable in one day (and I forgot to mention that as well as multiple train changes, my journey that day involved buses between Oxford and Didcot both ways, thanks to Nuneham Viaduct).
Oh I definitely could do it in a day, I’d rather just have more time to explore the area. The nuts thing is that thanks to the railways inflexibility I’ll end up spending less money with them. The whole impetus for the trip was the mainline link though!
 

Titfield

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As a member of the Swanage Railway I am disappointed there is no recognition that someone might want to visit Purbeck for more than a day!

1. There used to be 3 and 5 day rover tickets aimed at those staying in Purbeck for a few days. They seem to have been withdrawn possibly to push people to purchase the annual season ticket. £99.
2. The issue that returns were only "day returns" and not "period returns" was raised with the Directors of SRC Gavin Johns, Liz Sellen and Trevor Parsons on a number of occasions - especially given the hoped for reach of the Wareham service- but the response was that demand for those tickets was limited and would cause issues with the ticketing software (which is principally events management software).
3. Perhaps this issue should be raised with the Purbeck Community Rail Partnership if SRC cant be bothered to provide a suitably worded reply. A lot of tax payers money has gone into funding this link and the general public deserve better.
4. An attractive trip is to use the Breezer 50 from Bournemouth to Swanage - over the chain ferry and £2 oneway - then use Swanage Railway Swanage to Corfe Castle by steam train, then DMU Corfe Castle to Wareham and then mainline train back to Bournemouth or beyond.

For clarity, the Wareham to Swanage priv fare is £6.50 (which is a return and rover, as they're the same price.)

Swanage Railway are obliged to offer priv tickets because their employees (paid not volunteer) get Priv tickets.
There are some restrictions but these were listed at one time on the then ATOC website.

For anyone interested I contacted the Swanage Railway to see if there was any way around this, pointing out that £40 is a lot with no ability to travel on other services and received this totally unhelpful reply. We'll just get the bus back to Wareham now instead...

Thanks for your email.

We don’t offer any tickets that are valid over two successive days.

Our tickets have to be used on the date they are purchased for.

Did you speak to Martin Trott the Passenger Services Manager?
 
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williamn

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Did you speak to Martin Trott the Passenger Services Manager?
Thanks for the detailed reply, will bear points 3&4 in mind! I couldn’t find any contact details for Mr Trott and instead sent an email to the info address for his attention but I was answered by someone else.
 

paul1609

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Realistically in the southeast the railway does not offer period returns for journeys under 35 miles. South West Railway doesn't offer tickets with more than a days validity to Weymouth or Bournemouth from Wareham either.
 

Titfield

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Thanks for the detailed reply, will bear points 3&4 in mind! I couldn’t find any contact details for Mr Trott and instead sent an email to the info address for his attention but I was answered by someone else.

[email protected] is his email address.
Realistically in the southeast the railway does not offer period returns for journeys under 35 miles. South West Railway doesn't offer tickets with more than a days validity to Weymouth or Bournemouth from Wareham either.

ok thanks for that explanation. Its just that SRC fares are comparatively high - no advances, no railcard discounts etc. When some heritage railways are struggling they need to embrace customers not drive them away
 

williamn

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Yes a Wareham to Bournemouth single is £5 rather than £20 so a bit less of an issue!
 

williamn

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Re my enquiries about period tickets and the expense of two singles. I got a nice reply from Mr Trott but no offer of any flexibility. He said that as it was a limited trial they decided not to do period returns on through SWR ticketing as anything issued after early August would be valid for a month and there isn't a Swanage-Wareham service past September.

Of course this wouldn't stop Swanage offering their own period returns for shorter periods, just for travel on the Swanage Railway.

Anyway, the upshot is that I'll just spend less money on the Swanage Railway now due to their inflexibility. If I'd been offered freedom of the line in exchange for two singles I'd have been happy but given that's not been forthcoming (I suggested it) I'll just buy a freedom of the line for one day and that's it, take the bus back.
 

Titfield

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Re my enquiries about period tickets and the expense of two singles. I got a nice reply from Mr Trott but no offer of any flexibility. He said that as it was a limited trial they decided not to do period returns on through SWR ticketing as anything issued after early August would be valid for a month and there isn't a Swanage-Wareham service past September.

Of course this wouldn't stop Swanage offering their own period returns for shorter periods, just for travel on the Swanage Railway.

Anyway, the upshot is that I'll just spend less money on the Swanage Railway now due to their inflexibility. If I'd been offered freedom of the line in exchange for two singles I'd have been happy but given that's not been forthcoming (I suggested it) I'll just buy a freedom of the line for one day and that's it, take the bus back.

Thats very disappointing to hear but to be honest I am not surprised. Swanage Railway appears to be on something of a downwards spiral. Fares up, number of services down, more reliance on diesel, no dining trains, Santa Special (run inhouse for two decades) replaced by Polar Express (experience provided by third party), decline in the number of special events, catering offer downgraded. The list goes on. The only bright spot I can see is the restoration of the T3 though notable as being restored off site by an independent contractor.
 

railfan99

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Swanage Railway appears to be on something of a downwards spiral. Fares up, number of services down, more reliance on diesel, no dining trains, Santa Special (run inhouse for two decades) replaced by Polar Express (experience provided by third party), decline in the number of special events, catering offer downgraded. The list goes on. The only bright spot I can see is the restoration of the T3 though notable as being restored off site by an independent contractor.

Is some of this related to the earlier discussion about a lack of volunteers (in the numbers this preserved railway would ideally like)?
 

Sunil_P

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Looks like Wareham to Corfe Castle is only £10 return, which of course includes the "rare" connection at Worgret.

(I did Swanage to Norden return back in 2017 you see :D )
 

paul1609

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Thats very disappointing to hear but to be honest I am not surprised. Swanage Railway appears to be on something of a downwards spiral. Fares up, number of services down, more reliance on diesel, no dining trains, Santa Special (run inhouse for two decades) replaced by Polar Express (experience provided by third party), decline in the number of special events, catering offer downgraded. The list goes on. The only bright spot I can see is the restoration of the T3 though notable as being restored off site by an independent contractor.
I don't have any connections with people at the Swanage these days but the finances of all heritage railways are in a different place post pandemic and Ukraine War. Some changes are inevitable at all railways,some unpalatable to railway enthusiasts I fear. ( see numerous posts on here about the experience v traditional timetable debate). The timescale that these will be implemented depend on the quality of the management team and the financial reserves but they will need to be implemented to a degree at all railways imho.
The polar express v santa decision is an interesting one. Some years back my railway was getting the hard sell by the American Railroad that owns the rights, even to the extent of expenses paid trips to the US, We spent a lot of time looking hard at it and concluded that it was a goer in terms of profit but the royalties meant that it wasnt as profitable as our very successful santa product which was well established. We lacked the volunteer resources to do both and there was also a danger that if we ran both and lost a day because of inclement weather we wouldnt be able to recover. ( We lost 2 days of Santas in December 2010 due to a heavy snowfall).
So we decided to stick with Santa, a decision which proved to be the right one with hindsight.
 
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I don't have any connections with people at the Swanage these days but the finances of all heritage railways are in a different place post pandemic and Ukraine War. Some changes are inevitable at all railways,some unpalatable to railway enthusiasts I fear. ( see numerous posts on here about the experience v traditional timetable debate). The timescale that these will be implemented depend on the quality of the management team and the financial reserves but they will need to be implemented to a degree at all railways imho.
The polar express v santa decision is an interesting one. Some years back my railway was getting the hard sell by the American Railroad that owns the rights, even to the extent of expenses paid trips to the US, We spent a lot of time looking hard at it and concluded that it was a goer in terms of profit but the royalties meant that it wasnt as profitable as our very successful santa product which was well established. We lacked the volunteer resources to do both and there was also a danger that if we ran both and lost a day because of inclement weather we wouldnt be able to recover. ( We lost 2 days of Santas in December 2010 due to a heavy snowfall).
So we decided to stick with Santa, a decision which proved to be the right one with hindsight.
Only one quibble. It's not so much all railways have suffered financially since lockdown rather that most have .
One at least has had a couple of record years. It would valuable to find the reason for the disparity.
 
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12C

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The polar express v santa decision is an interesting one. Some years back my railway was getting the hard sell by the American Railroad that owns the rights, even to the extent of expenses paid trips to the US, We spent a lot of time looking hard at it and concluded that it was a goer in terms of profit but the royalties meant that it wasnt as profitable as our very successful santa product which was well established. We lacked the volunteer resources to do both and there was also a danger that if we ran both and lost a day because of inclement weather we wouldnt be able to recover. ( We lost 2 days of Santas in December 2010 due to a heavy snowfall).
So we decided to stick with Santa, a decision which proved to be the right one with hindsight.
Good to hear some railways sticking with the traditional Santa Specials. We took our kids to a Polar Express event last year and felt it wasn’t the same for little ones (which most of the clientele are for these events). While the acting was great, the story of the Polar Express went over the heads of most of the kids on train (it’s a 20 year old film after all which isn’t as popular as it was), and the whole back story of doubting whether Santa was real wasn’t really appropriate for the age group who were there (mainly toddlers up to age 10 maximum).

All most little kids want is cheesy Christmas songs, elves and the opportunity to meet Santa, plus an early present - rather than a naff bell! We’ll certainly be booking a proper Santa special this year before they’re too old for it all.
 

30907

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Only one quibble. It's not so much all railways have suffered financially since lockdown rather that most have .
One at least has had a couple of record years. It would valuable to find the reason for the disparity.
Are you permitted to enlighten us?
 

James H

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Sampled the Wareham service today.

Contrary to publicity, the SWR booking office at Wareham is selling Swanage tickets on CCST - and had a sizable queue for such tickets this morning.

Impressive loadings from Wareham, and plenty of passengers on and off at all stations doing all permutations of journeys.

I won't say too much but if my experience is typical then SR certainly isn't maximising its revenue collection on board. As a member wanting to support the railway I was a bit disappointed the well meaning TTI didn't work a bit harder to take my money!

All in all a good experience and very positive to see so many people taking advantage of the service
 
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Are you permitted to enlighten us?
I understand that the Dartmouth line had a lucrative 2022. The IOWSR had two record breaking seasons in 2021 & 2022 with a promising start to this year.

I cannot believe that these two utterly different organisations are the only ones coping with the present state of things.
 
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James H

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Report from the Swanage Railway treasurer in the latest magazine (nb the magazine lead times are fairly long so this was probably written well before the main holiday season - I'm sure the thrust of the report holds true, but it would be interesting to see if better passenger figures in recent weeks provide at least some amelioration to the gloom)
There is no doubt that the services to Wareham are an amazing technical and operational achievement for the Swanage Railway, and a credit to the heritage movement as a whole.

The same cannot be said for the finances underpinning such operations.

Much has been made of our fares levied to and from Wareham, but it must be stressed we receive NO EXTERNAL SUBSIDY for these services.

Indeed, the Trust has had to subsidise the Wareham service to the tune of £100,000 for 2023 to achieve a breakeven.

Against this we have our main line railways - including SWR on a 'cost plus' contract from the Government and the competing bus company not only being able to provide free services to the over 65s through the Council's subsidised bus schemes, but now they gain from further subsidies to offer the £2 flat fare for the rest of the year.

We understand over £1/2 million has been placed through subsidies into bus services in Purbeck alone this year.

Against this our railway - A CHARITY - has no option but to operate services at a commercial rate.

It is hardly surprising many potential passengers opt for the bus alternative to Wareham if they can pay only £4 return (or even free) against our £25. This has had a serious impact on revenues from Wareham.

As an example, we had budgeted fare income of £22,000 in May. The actual turned out to be little more than £9,000.

The Company Board will have a difficult decision over the continuation of Wareham services into next year.

Unless there is the prospect of some form of external grant aid or subsidy, I cannot see them running in their current form in the future.

This will be a tragedy after all the work that has gone into getting these services off the ground, but clearly, we cannot jeopardise the finances of the railway when they are already severely stretched.
 
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