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SWR - no e-ticket?

Confuseus

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10 Jan 2025
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Hello.

Using the SWR app, I ordered a return from Winchester to Sydenham Hill via Clapham Junction. The app asked me if I wanted to use Google Wallet - I didn't - but it then gave me a collection code, there was no e-ticket option (i.e. with a barcode)

Questions:
1. Can I change it to e-ticket?
2. Or are e-tickets now Google Wallet only on an android phone?
3. Or is that route one that does not allow an e-ticket? It isn't via the tube, but I think the Clapham to Sydenham bit is not by SWR.

Thank you.
 
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Confuseus

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Bletchleyite

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Trainline won't do it as e-ticket, so any site derived from that also won't. It may be possible to do part of it as an e-ticket, I've not tried, it depends which TOC it is that is blocking it.
 

modernrail

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Wish there was consistency on e-ticketing. Many TOCs advertise the ease of buying online, which gets you in the habit, then you find you are stuffed for time or worse have got on a train thinking you had an ticket then seeing the dreaded code.
 

Watershed

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Trainline won't do it as e-ticket, so any site derived from that also won't. It may be possible to do part of it as an e-ticket, I've not tried, it depends which TOC it is that is blocking it.
The SWR app isn't based on Trainline's white label solution (as is the case for some other TOCs) and in any event, Trainline don't use the industry-wide RCS data feed to determine which fares can be issued as an e-ticket.
 

Joe Paxton

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It doesn't look like, for whatever reason, that flow is e-ticketable.

I'd imagine this is because the 'Any Permitted' fare. which in this case basically means it is valid via London Terminal stations, also includes the cross-London marker (i.e. the ✠ Maltese cross or dagger symbol) so it is valid on the Tube for a transfer between termini.

However in the case of the OP's journey, it's easier to change at Clapham Junction and then head to Victoria (before taking a train from Victoria to Sydenham Hill) rather than going to Waterloo and taking the Underground over to Victoria.

There is also a Winchester to Sydenham Hill 'not via London' fare, but it'd require a fairly bonkers route across south London so I assume it only exists as part of some bulk creation of 'not via London' fares. (If one actually wanted to avoid heading into Victoria, then a change at Clapham Junction onto a Southern train to Gipsy Hill station then around a mile's walk would make much more sense!)
 

30907

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I'd imagine this is because the 'Any Permitted' fare. which in this case basically means it is valid via London Terminal stations, also includes the cross-London marker (i.e. the ✠ Maltese cross or dagger symbol) so it is valid on the Tube for a transfer between termini.

However in the case of the OP's journey, it's easier to change at Clapham Junction and then head to Victoria (before taking a train from Victoria to Sydenham Hill) rather than going to Waterloo and taking the Underground over to Victoria.

There is also a Winchester to Sydenham Hill 'not via London' fare, but it'd require a fairly bonkers route across south London so I assume it only exists as part of some bulk creation of 'not via London' fares. (If one actually wanted to avoid heading into Victoria, then a change at Clapham Junction onto a Southern train to Gipsy Hill station then around a mile's walk would make much more sense!)
....which is somewhat cheaper as well!
Curiously, most South Lohdon stations have a London Not Underground fare rather than a + fare from Winchester - which for peak hour travel isn't terribly convenient given the lack of SW Main Line trains stopping at CLJ.

(For Sydenham Hill etc, a Not London route would presumably be Wimbledon-Herne Hill.)
 

redreni

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Yeah, worth checking if it makes sense to split at Clapham Junction? Clapham Junction has quite a cheap London Not Underground fare which would allow travel via Victoria without the (presumably) unwanted validity on London Underground. And both the Winchester to Clapham Junction and the Clapham Junction to Sydenham Hill (route London Not Underground) tickets should hopefully be e-ticketable?
 

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