LottieLongLegs
Member
Hi all,
I live in Plymouth, and have a hospital appointment in London next Tuesday (7th) and therefore purchased advanced tickets through Trainpal a few weeks ago to get the best deal.
The (split) tickets purchased were an off-peak day single to Pinhoe from Plymouth at 10:15 (with Devon & Cornwall Railcard) followed by an advance single from Pinhoe to Clapham Junction. The only physical change of service required was to be at Exeter St David’s.
I’ve now been informed by email that the SWR service from Exeter to Waterloo has been cancelled due to the industrial action.
I don’t particularly want to refund this ticket as it is considerably cheaper than one I could now purchase, so what are my options? Would it be permitted to travel into Paddington on the GWR service?
Thanks for any assistance in advance.
I live in Plymouth, and have a hospital appointment in London next Tuesday (7th) and therefore purchased advanced tickets through Trainpal a few weeks ago to get the best deal.
The (split) tickets purchased were an off-peak day single to Pinhoe from Plymouth at 10:15 (with Devon & Cornwall Railcard) followed by an advance single from Pinhoe to Clapham Junction. The only physical change of service required was to be at Exeter St David’s.
I’ve now been informed by email that the SWR service from Exeter to Waterloo has been cancelled due to the industrial action.
I don’t particularly want to refund this ticket as it is considerably cheaper than one I could now purchase, so what are my options? Would it be permitted to travel into Paddington on the GWR service?
Thanks for any assistance in advance.