• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

TfL Verification Letter

aonthe

Member
Joined
1 Jul 2025
Messages
6
Location
london
I’ve been caught using my dad’s freedom pass and have received a verification letter. I’m wondering what’s the best way to go about this; I’ve read the forum quite extensively and understand explaining mitigating Circumstances etc, however am I better off writing it myself with the help of gpt, or paying to go through with a solicitor (which is the price of what I’d be paying being prosecuted I believe)

Many thanks
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Haywain

Veteran Member
Joined
3 Feb 2013
Messages
20,634
I’ve been caught using my dad’s freedom pass
Have you been using it a lot? Where you caught during a revenue operation or was it targeted because it was obvious misuse (you may not be able to answer this but it is relevant)?
am I better off writing it myself with the help of gpt, or paying to go through with a solicitor
From what we see, the best chance of avoiding a conviction is to engage a solicitor to handle the matter. This costs anywhere between £700 and £1200 and could result in TfL issuing a final warning. However, a number of recent cases have seen TfL prosecuting the offence where the poster was caught and asking for additional offences to be 'taken into consideration', which allows TfL to collect a significant sum in compensation. If this is now their policy, it becomes very relevant how often you have used the pass as it is unlikely that a solicitor will be able to persuade them to forego that compensation.
 

AlterEgo

Verified Rep - Wingin' It! Paul Lucas
Joined
30 Dec 2008
Messages
24,897
Location
LBK
I’ve been caught using my dad’s freedom pass and have received a verification letter.
Where were you caught? Were the revenue staff looking for you in particular, and lying in wait, or were you caught by chance? (If the former, they'd confront you with a list of all the misuse)

I’m wondering what’s the best way to go about this; I’ve read the forum quite extensively and understand explaining mitigating Circumstances etc, however am I better off writing it myself with the help of gpt
Don't use AI to write a letter explaining your mitigating circumstances.

, or paying to go through with a solicitor (which is the price of what I’d be paying being prosecuted I believe)
Depends on the answer to the first question. If you were stopped as a result of targeted intelligence you probably won't find a solicitor any use. And, even if you weren't, your mitigating circumstances have to be compelling to find a solicitor useful. They can't invent a defence or mitigation for you, they can only present it in a certain way.

Almost all Freedom Pass misuse offences are prosecuted.
 

aonthe

Member
Joined
1 Jul 2025
Messages
6
Location
london
Where were you caught? Were the revenue staff looking for you in particular, and lying in wait, or were you caught by chance? (If the former, they'd confront you with a list of all the misuse)


Don't use AI to write a letter explaining your mitigating circumstances.


Depends on the answer to the first question. If you were stopped as a result of targeted intelligence you probably won't find a solicitor any use. And, even if you weren't, your mitigating circumstances have to be compelling to find a solicitor useful. They can't invent a defence or mitigation for you, they can only present it in a certain way.

Almost all Freedom Pass misuse offences are prosecuted.
Thank you for your reply. How do I know if it was targeted? It was a straight line of plain clothed inspectors so I don’t know if it was coincidental
 

aonthe

Member
Joined
1 Jul 2025
Messages
6
Location
london
Have you been using it a lot? Where you caught during a revenue operation or was it targeted because it was obvious misuse (you may not be able to answer this but it is relevant)?

From what we see, the best chance of avoiding a conviction is to engage a solicitor to handle the matter. This costs anywhere between £700 and £1200 and could result in TfL issuing a final warning. However, a number of recent cases have seen TfL prosecuting the offence where the poster was caught and asking for additional offences to be 'taken into consideration', which allows TfL to collect a significant sum in compensation. If this is now their policy, it becomes very relevant how often you have used the pass as it is unlikely that a solicitor will be able to persuade them to forego that compensation.
I was caught in Tottenham Court Road, not a route I frequently take
 

AlterEgo

Verified Rep - Wingin' It! Paul Lucas
Joined
30 Dec 2008
Messages
24,897
Location
LBK
Thank you for your reply. How do I know if it was targeted? It was a straight line of plain clothed inspectors so I don’t know if it was coincidental
Did they have a list of all the suspected misuse to hand?
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
16,633
TfL take misuse of Freedom Passes very seriously and prosecution under the TfL Byelaws is the usual outcome.

Whether or not you use is solicitor to assist you in replying to TfL is a decision only you can make. A solicitor cannot change what has happened but they can often present your mitigation in a better way than you might feel able to do yourself. We have seen a limited number of cases that suggest use of a solicitor is more likely to result in a warning being offered instead of prosecution. That said, there is no guarantee of this and earlier this week we saw a case where despite a solicitor being used TfL still decided to prosecute. This was an expensive day as the person had to pay the solicitors gee (more than £1,200 iirc) plis the fine, surcharge, compensation and TfL court costs.

I recommend reading TfL's Revenue Enforcement & Prosecutions Policy, specifically section 8 as you will need to provide very clear evidence of mitigating factors and, more crucially, demonstrate how this impaired your judgement to the extend that you used the Freedom Pass over a sustained period.

 

spotify95

Member
Joined
23 Aug 2020
Messages
263
Location
Northamptonshire
Thank you for your reply. How do I know if it was targeted? It was a straight line of plain clothed inspectors so I don’t know if it was coincidental
If there was a bunch of plain clothed inspectors (probably from the revenue protection team) (I.e. they were not in uniform, trying to blend in a bit) then its likely they were on the lookout for you.

You don't have to answer this on the forum, but...how many times have you used the pass? If it was for several weeks/months, it may have been a targeted operation where they've learnt your route and specifically stopped you at either your start or end station.
Under these circumstances you might as well save up for the compensation/court costs etc as TFL will prosecute no matter what.

If it was just occasional use (e.g. once or twice) then you might be able to use a solicitor to get a warning issued. Bear in mind though that you'll have to pay any solicitors fees regardless of if you get a warning or a prosecution.
 

Trainman40083

Established Member
Joined
29 Jan 2024
Messages
2,650
Location
Derby
If there was a bunch of plain clothed inspectors (probably from the revenue protection team) (I.e. they were not in uniform, trying to blend in a bit) then its likely they were on the lookout for you.

You don't have to answer this on the forum, but...how many times have you used the pass? If it was for several weeks/months, it may have been a targeted operation where they've learnt your route and specifically stopped you at either your start or end station.
Under these circumstances you might as well save up for the compensation/court costs etc as TFL will prosecute no matter what.

If it was just occasional use (e.g. once or twice) then you might be able to use a solicitor to get a warning issued. Bear in mind though that you'll have to pay any solicitors fees regardless of if you get a warning or a prosecution.
If people wonder how they get stopped, it is worth watching the programme about fare dodgers. They often know exactly who they are looking for, and even have a picture. Ticket machines can be set to reject certain ticket types.
 

enyoueffsea

Member
Joined
26 Mar 2025
Messages
145
Location
East Midlands
I was caught in Tottenham Court Road, not a route I frequently take

If there was a bunch of plain clothed inspectors (probably from the revenue protection team) (I.e. they were not in uniform, trying to blend in a bit) then its likely they were on the lookout for you.

I assume as it’s not a route the OP regularly takes, this was more of a general inspection work rather than targeting the OP specifically.
 

jumble

Established Member
Joined
1 Jul 2011
Messages
1,278
If people wonder how they get stopped, it is worth watching the programme about fare dodgers. They often know exactly who they are looking for, and even have a picture. Ticket machines can be set to reject certain ticket types.
Hmm
How does the TFL computer system have any idea if someone has been historically been misusing a Freedom pass before they are caught in the act ?
The characters who are caught on the program have been caught by the fact that the computer throws up an exception ie
Punter has 1 to 4 travel pass but takes a bus journey soon after in zone 6
Computer asks how they got from Zone 4 to zone 6 ?
 

AlterEgo

Verified Rep - Wingin' It! Paul Lucas
Joined
30 Dec 2008
Messages
24,897
Location
LBK
I also read online that they only keep a journey history of 2 months so how would they know?
A Freedom Pass journey history can be kept for at least a year and probably more, as we've seen many times here.
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
16,633
I also called TfL and they said I couldn’t access my journey history from my own card over 2 months ago
That’s correct, although if TfL have an ongoing active investigation they can keep the data for longer.
 

AlterEgo

Verified Rep - Wingin' It! Paul Lucas
Joined
30 Dec 2008
Messages
24,897
Location
LBK
I also called TfL and they said I couldn’t access my journey history from my own card over 2 months ago
That doesn't apply to Freedom Passes. TfL can look back a very long time - they own the data; take a browse through the rogues' gallery of Freedom Pass thieves on the forum to see how many had 100,200,300+ offences detected over a year or more.
 

Puffing Devil

Established Member
Joined
11 Apr 2013
Messages
3,020
In reality, we should pair the RPIs with BTP officers, or at least PCSOs. The lack of authority the RPIs have is appalling, and the major miscreants know it.
 

MikeWh

Established Member
Associate Staff
Senior Fares Advisor
Joined
15 Jun 2010
Messages
8,109
Location
Crayford
I also called TfL and they said I couldn’t access my journey history from my own card over 2 months ago

That’s correct, although if TfL have an ongoing active investigation they can keep the data for longer.

I believe that if a potential issue is discovered then the history goes to a separate system with unlimited retention. They can then build up usage over many months to work out what is happening and how to intercept the perpetrator. The standard journey history will still be unlinked from the card, but the other system retains it until the investigation is complete.
 

Mawkie

Member
Joined
17 Feb 2016
Messages
740
If there was a bunch of plain clothed inspectors (probably from the revenue protection team) (I.e. they were not in uniform, trying to blend in a bit) then its likely they were on the lookout for you.
We can't assume this is true. LU revenue frequently (dare I say usually?) attend in plain clothes and set the gates to indicate high value passes and child tickets. As soon as they see the bar of orange lights when such a pass it touched, they approach the person using the pass. Incidentally, this includes staff passes, which is why I get approached so frequently.

Don't we normally ask the OP to provide paperwork from the incident?
 

jumble

Established Member
Joined
1 Jul 2011
Messages
1,278
If there was a bunch of plain clothed inspectors (probably from the revenue protection team) (I.e. they were not in uniform, trying to blend in a bit) then its likely they were on the lookout for you.

You don't have to answer this on the forum, but...how many times have you used the pass? If it was for several weeks/months, it may have been a targeted operation where they've learnt your route and specifically stopped you at either your start or end station.
Under these circumstances you might as well save up for the compensation/court costs etc as TFL will prosecute no matter what.

If it was just occasional use (e.g. once or twice) then you might be able to use a solicitor to get a warning issued. Bear in mind though that you'll have to pay any solicitors fees regardless of if you get a warning or a prosecution.
I ask again as I did in post 14
How could the RPIs possibly know that the pass was being misused in the days/weeks before the OP was stopped?
( unless the randomly looked at CCTV which showed a person clearly below 60 using it by matching it with the gate touch but I seriously doubt it.)
( I guess that one day AI might be able to do this)
 

AlterEgo

Verified Rep - Wingin' It! Paul Lucas
Joined
30 Dec 2008
Messages
24,897
Location
LBK
I ask again as I did in post 14
How could the RPIs possibly know that the pass was being misused in the days/weeks before the OP was stopped?
( unless the randomly looked at CCTV which showed a person clearly below 60 using it by matching it with the gate touch but I seriously doubt it.)
( I guess that one day AI might be able to do this)
They have lots of software at their disposal. One thing which would indicate misuse would be daily use during peak commuter flows, something that would be unusual for a Freedom Pass holder. They have a big list of suspicious Freedom Passes.

In any case it doesn’t appear they had prior suspicion here.
 

Mag_seven

Forum Staff
Staff Member
Global Moderator
Joined
1 Sep 2014
Messages
10,972
Location
here to eternity
Just a gentle reminder that all posts should be giving advice to the OP with their predicament.

I have moved some posts that were discussing the BTP to this thread:

 

Top