This is mostly a rant.
Thamslink have got to be the worst service I have ever encountered. I travel from Brighton to L bridge everyday and back, I have an annual ticket which is never cheap and always rises in price every year. This is only for the service to get equally worse.
For context - I've got on one train this evening got as far as Norwood junction from L bridge and cancels due to a fault. I manage to get myself to east Croydon in time for the next brighton thameslink service, i get on and find out that also has a fault and is going as far as three bridges. The driver instructs passengers for brighton to get the Gatwick express service from Gatwick. However there is no ticket acceptance on that train for the thameslink commuters. Just an absolute **** show.
They always have the fraud police knocking about now, they squeeze every little penny out of the customers and does not repay it with the service.
I put in complains and gets brushed off everytime - I just want to know does anyone else have the same level of frustration as me?
Thamslink have got to be the worst service I have ever encountered. I travel from Brighton to L bridge everyday and back, I have an annual ticket which is never cheap and always rises in price every year. This is only for the service to get equally worse.
For context - I've got on one train this evening got as far as Norwood junction from L bridge and cancels due to a fault. I manage to get myself to east Croydon in time for the next brighton thameslink service, i get on and find out that also has a fault and is going as far as three bridges. The driver instructs passengers for brighton to get the Gatwick express service from Gatwick. However there is no ticket acceptance on that train for the thameslink commuters. Just an absolute **** show.
They always have the fraud police knocking about now, they squeeze every little penny out of the customers and does not repay it with the service.
I put in complains and gets brushed off everytime - I just want to know does anyone else have the same level of frustration as me?