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Thameslink Delay Repay

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Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
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16,565
Posting this here in the hop someone can fix an issue with GTR's Delay Repay site.

Family member is trying to make a claim for a journey that started at 22:00 that involved 2 changes, the last of them after midnight. The Delay Repay site requires each leg of the journey to be put in separately but it doesn't allow the train taken after midnight to be selected because it was on the following day (it was a 00:15 depature).

Perhaps someone can fix it because the only way to claim seems to be to use the contact form.
 
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