What do you think will stay the same or change with respect to staff at stations, both ticketing and customer assistants etc... in a post-Covid and cashless society?
For where I live, I expect to see staff at both of Wigan's stations specifically cleaning and making sure social distancing occurs and dealing with issues regarding train capacity.
I live near to Merseyrail and with such massive passenger decreases everywhere, I predict most of the ticket offices to shut and just have ticket machines instead. They may retain staff presence to deal with anti-social problems but these could just be a roving team, not specifically at one station all the time.
I can foresee more customer assistants with more responsibilities and many ticket offices closing.
What do you think?
For where I live, I expect to see staff at both of Wigan's stations specifically cleaning and making sure social distancing occurs and dealing with issues regarding train capacity.
I live near to Merseyrail and with such massive passenger decreases everywhere, I predict most of the ticket offices to shut and just have ticket machines instead. They may retain staff presence to deal with anti-social problems but these could just be a roving team, not specifically at one station all the time.
I can foresee more customer assistants with more responsibilities and many ticket offices closing.
What do you think?