All overnight sleepers Paris - Venice via Milan now cancelled untl 30th June. Nice to Milan (twice daily) restarts on 4th June. No date for the Marseille service to restart.
I was booked on a Paris to Milan couchette next month. I used the payment and electronic ticketing via the Trenitalia website. Very simple process to get a full refund with an online form to complete in three languages (Italian, French and English). The acknowledgement said it might take 8 weeks to get the cash, but it was received in 6 weeks from sending back the form.
Travelled with Thello last year and quite impressed with their customer service and ease of booking. It's a company wholly owned by Trenitalia. Fares are very reasonable if booked well ahead and can be a lot less than a day train, with the advantage of saving an overnight cost. As the train leaves Paris at around 1930 there's loads of time to get there from anywhere in the UK (I am based in Scotland) and still have plenty of time for a meal before getting on the train
I was booked on a Paris to Milan couchette next month. I used the payment and electronic ticketing via the Trenitalia website. Very simple process to get a full refund with an online form to complete in three languages (Italian, French and English). The acknowledgement said it might take 8 weeks to get the cash, but it was received in 6 weeks from sending back the form.
Travelled with Thello last year and quite impressed with their customer service and ease of booking. It's a company wholly owned by Trenitalia. Fares are very reasonable if booked well ahead and can be a lot less than a day train, with the advantage of saving an overnight cost. As the train leaves Paris at around 1930 there's loads of time to get there from anywhere in the UK (I am based in Scotland) and still have plenty of time for a meal before getting on the train