Not sure if this is the right place but here goes... I downloaded the TPE app on my I-pad and bought tickets to and from Manchester Airport. I was surprised there was no option to print (unless I missed it). However there was a reference number, which I wrote down. Not wishing to take the iPad on holiday I tried to use the reference number at Donny station, but it wouldn't work in the machine. At the ticket office it didn't either and the clerk couldn't find anything showing on the bankcard I used, although my account had been debited. Anyway, I bought a new single to Manchester and then downloaded the app to my iPhone and logged in using the same email and password. It says that no tickets have been bought. No doubt I'll have to get another ticket to Donny tomorrow when I get back to Manchester. Have I cocked something up, or do you think I'll be able to get my money back?