Venerable_Bede
Member
Hello! I have a journey booked from Haymarket to Preston with Transpennine, but I’m slightly confused as to whether I need to print my E-ticket or not. Any advice is appreciated.
The ticket has appeared in the TPE app and has a QR code, but the instructions in my confirmation email read:
‘You have chosen E Ticket, which means you are responsible for printing your own tickets. If you have not already printed your tickets, please open and print the attached PDF, containing all the tickets purchased in this order. Alternatively, if the attachment is missing or you are unable to open the attachment, click here to access your travel documents from "My Bookings". You will be prompted to login to access your account.
You must ensure your device is sufficiently charged to show the ticket for the entire duration of your journey.’
If I present the ticket on the app on the train will I be okay? I can provide further details if necessary.
The ticket has appeared in the TPE app and has a QR code, but the instructions in my confirmation email read:
‘You have chosen E Ticket, which means you are responsible for printing your own tickets. If you have not already printed your tickets, please open and print the attached PDF, containing all the tickets purchased in this order. Alternatively, if the attachment is missing or you are unable to open the attachment, click here to access your travel documents from "My Bookings". You will be prompted to login to access your account.
You must ensure your device is sufficiently charged to show the ticket for the entire duration of your journey.’
If I present the ticket on the app on the train will I be okay? I can provide further details if necessary.