dk1
Veteran Member
GTR spends over £20m a year on taxis. See this latest procurement notice: https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=SEP452182 (no idea why it's on the Sell to Wales site too!)
That’s not out of the way considering the sheer size of that organisation.
Some questions, purely out of interest. Are taxis in this context your usual "Jim's cabs" - or even Uber - and booked as and when? Or will there be a contract with a bigger firm that generally has capacity? Will there be proper SLAs etc in place? Taxi firms don't seem to be operated to the same kinds of contractual requirements that other businesses often operate to. What happens in cases when the operator says nothing available for an hour, which happens to public users now and then?
CMAC seems a favoured option for taxi solutions these days. My TOC uses them and apart from very occasional problems they have proved efficient and very reliable. Had two separate taxis from two different companies booked for me yesterday and both turned up within a couple of minutes of booked time.