Train pulls away with children left on platform

[74A]

Surprised there is not yet a thread on here. (Unless Ive missed it sorry)

http://www.dailymail.co.uk/news/art...ard-three-young-crying-children-platform.html

Every parent's nightmare became reality for Claire and Paul Leighton when their train pulled out of the station with them on board - and their little children stranded on the platform.

The doors had closed unexpectedly after Claire and Paul got on board the 9.31am train at a remote station in the New Forest.

It pulled out of the station at Hinton Admiral, leaving their children standing on the platform as distraught Claire and Paul headed off towards Christchurch four miles down the line.

Paul and the children were helping Claire board the train because she's on crutches after breaking both legs in the summer....

Train was SWT with guard. However if you read the full story the father was helping the mother on the train. The children were on the platform. Im sure the father was sensible and told the children to stand well back.

So what is the guard going to see. Nothing. They will have checked near to the train not seen anyone and left. Moral of the story don't get on the train if you are not intending to travel. If you have to help someone on make sure you tell a member of staff.

Saw just this thing at Woking when lady helped her elderly mother on the train. 10 old son left behind on platform but was correctly standing well away from train. So all looks ok for train crew. Guard was able to phone Woking and lady got next train back from Basingstoke.

 

[AlterEgo]

The death of the organised and professional press hastens with every day.

What a non-story.

 

[bramling]

Surprised there is not yet a thread on here. (Unless Ive missed it sorry)

http://www.dailymail.co.uk/news/art...ard-three-young-crying-children-platform.html

Train was SWT with guard. However if you read the full story the father was helping the mother on the train. The children were on the platform. Im sure the father was sensible and told the children to stand well back.

So what is the guard going to see. Nothing. They will have checked near to the train not seen anyone and left. Moral of the story don't get on the train if you are not intending to travel. If you have to help someone on make sure you tell a member of staff.

Saw just this thing at Woking when lady helped her elderly mother on the train. 10 old son left behind on platform but was correctly standing well away from train. So all looks ok for train crew. Guard was able to phone Woking and lady got next train back from Basingstoke.

Non-story.

Train staff are not telepathic, so these things happen from time to time.

 

[najaB]

It's not without reason that particular publication is sometimes called The Daily Wail.

 

[Groningen]

Daily Mail hates trains.

If you help somebody on the train, but do not to travel with it. The most wisefull thing to only go to the doors. How must the traindriver or guard know, that you are just helping someone on board. Sorry!

 

[PeterC]

Train staff are not telepathic

In most jobs that I have worked in I have found that customers have expected staff to have a full Hogwarts education.

 

[The Growl]

It's not without reason that particular publication is sometimes called The Daily Wail.

I winder what this story would've looked like from the scum.

 

[SpacePhoenix]

Would a guard normally use a set of doors towards the middle of a unit when dispatching from Hinton Admiral?

 

[fredk]

Would this be an appropriate time to pull the cord, seeing as they had to leave 3 young children unsupervised in public?

 

[rebmcr]

The Daily Mail hates

Fixed that for you.

 

[Bletchleyite]

Would this be an appropriate time to pull the cord, seeing as they had to leave 3 young children unsupervised in public?

Yes, I would say so, provided the train had not yet left the station. Three people (the children) were at risk to their personal safety. I've pulled it on the Tube (in a station) in a similar "children in danger" situation - in this case the parent was present but appeared to have been taken ill and the children were beginning to panic - and in 2016 a lone adult male leading someone else's children off a train would be seen as rather odd (sadly), not to mention that leading them *and* the ill parent off at the same time may have been difficult, so I felt the best thing to do was to involve staff as soon as practicable. I was not criticised for doing so.

I would however have expected profuse apologies from the parents for being so silly once the situation had been resolved in the SWT case.

 

[QueensCurve]

Daily Mail hates trains.

The daily mail hates everyone. It is a disgusting odious rag. Here they are presumably intervening indirectly in the Southern DOO dispute.

 

[lineclear]

Would this be an appropriate time to pull the cord, seeing as they had to leave 3 young children unsupervised in public?

It would only cause delay. The train would not be able to set back.

 

[CarlSilva]

doors close 'without warning in matter of seconds'

Not possible is it? Dont trains have a warning alarm to tell you when the doors are going to be closed.?

 

[Ianno87]

Not possible is it? Dont trains have a warning alarm to tell you when the doors are going to be closed.?

And don't SWT guards also usually blow their whistle before starting to close the doors?

 

[najaB]

Not possible is it? Dont trains have a warning alarm to tell you when the doors are going to be closed.?

Is that a quote from the article? (It's in The Mail so I didn't read it.) If so, then consider the source.

 

[dk1]

The parents have had to learn a lesson the hard way. No one else at fault.

 

[Clip]

If Im honest I wouldnt class a bairn at 10 as vulnerable - that just seems to be a get out clause nowadays for a wide variety of things. I was travelling long distances on the train on my own by that age.

 

[SpacePhoenix]

Would this be an appropriate time to pull the cord, seeing as they had to leave 3 young children unsupervised in public?

It would only cause delay. The train would not be able to set back.

Desiros are fitted with the modern passcomms so you could speak with the driver and let them know the situation. The driver could then PA the guard to head to the relevant coach and whoever out of the guard or driver contacts control could relay a message to the station staff of the station just departed (if it's a staffed station)

And don't SWT guards also usually blow their whistle before starting to close the doors?

 

[Bletchleyite]

It would only cause delay. The train would not be able to set back.

If pulled before the train started to move the driver would not drive off, he would investigate first.

 

[Bletchleyite]

The parents have had to learn a lesson the hard way. No one else at fault.

Thing is, the parents need to learn the lesson, the children don't deserve to be put at risk for them to do so. That's why I think use of the passcom would be appropriate.

FWIW, it might, having used it, help them in learning their lesson by prosecuting for the nominal 50 quid fine or whatever it used to be.

 

[Bletchleyite]

Not possible is it? Dont trains have a warning alarm to tell you when the doors are going to be closed.?

By the time you hear the hustle alarm, it's usually too late to leave the train. It exists to stop people getting stuck in the doors, not to get them to hurry up

 

[Groningen]

Today in the Daily Mail:
Ticket prices are up, and you can't always get a seat - now it's revealed our decrepit trains are 21-years-old!
UK rolling stock is older than any point in publicly available records
Campaigners say there is a postcode lottery for train quality
The Caledonian Sleeper service has the oldest trains on average
The findings were made by the Office of Rail and Road (ORR)

 

[al78]

Looks like an oops moment, although regarding advising a member of staff before helping someone get on the train, that is difficult if it is a remote station which is unstaffed (I don't know if the station in the report is unstaffed, although it states it was a remote station).

I've had a comparable moment when I boarded a train at Redhill heading for Horsham, and there was a drunk passenger vomiting in the disabled/cycle space. I got off the train at Three Bridges to find a member of staff and report it (for all I know it could have been something serious), by the time I found someone the train had pulled out, and I had to wait for the next one. Not a major problem, merely a minor irritation.

 

[najaB]

By the time you hear the hustle alarm, it's usually too late to leave the train.

I find that varies depending on the stock. If you are relatively close to the door you could almost certainly make it out of a 158 for example.

 

[SpacePhoenix]

The Caledonian Sleeper service has the oldest trains on average

I guess the DM have never heard of the Island Line

 

[jon0844]

I guess the DM have never heard of the Island Line[emoji38]

Ironic for a paper with such an island mentality.

 

[Abpj17]

The station was staffed - the article says a member of staff was with them by the time the Dad got back.

Personally, I'd have put the kids on the train first - they were aged from 5 to 10 so old enough to be borderline sensible. Then the mum - she was on crutches so needed help to the seat.

I'm still a bit confused as to whether he was meant to be travelling on the train or not.

 

[SpacePhoenix]

Why didn't they ask the guard for help?

 

[Llanigraham]

I'm still a bit confused as to whether he was meant to be travelling on the train or not.

My reading is that SHE was travelling on her own, and the husband was helping her find a seat.