Travel card journey is more expensive than PAYG

[hungover]

Hi all

I currently have a zone 3-5 travelcard.

Yesterday I had to travel to zone 2.

Although I entered Ruislip Gardens station off peak (6.45 AM), my interchange (at White City/Wood Lane) was approx 07.10 AM.

When I got to Hammersmith (H&C) I was charged £1.70 for the single zone extension.

If I was using PAYG the whole journey would have only been £1.50

 

[gray1404]

Is Oyster not meant to work out the cheapest fare for you regardless.

 

[Bletchleyite]

It isn't always perfect because it implements a fares model that is designed for pre-purchased paper ticketing, and some aspects of it are very difficult to implement using smartcards.

Really, it should have been a replacement for paper ticketing following a trial, and should have come with a redesigned fares model that was designed for smartcards/contactless in the manner the Dutch did with the OV-Chipkaart.

 

[hungover]

It isn't always perfect because it implements a fares model that is designed for pre-purchased paper ticketing, and some aspects of it are very difficult to implement using smartcards.

Really, it should have been a replacement for paper ticketing following a trial, and should have come with a redesigned fares model that was designed for smartcards/contactless in the manner the Dutch did with the OV-Chipkaart.

Was there a peak and off peak system when purchasing single journey paper tickets?

Had i travelled via a route that didn't require out of station interchanges the correct fare would have been applied.

I don't understand why the system is unable to charge the correct fare. It strikes me as being fairly trivial to have a conditional rule saying that if the journey started before 7 AM apply the offpeak fare regardless of the time logged at the interchange station.

I would imagine that multiples of tens of thousands of similar journies have been overcharged.

I shall contact TFL but I am not confident that they will rush to make the corrections. I would imagine that multiples of tens of thousands of similar journeys have been overcharged.
--- old post above --- --- new post below ---

Is Oyster not meant to work out the cheapest fare for you regardless.

To be fair to TFL, I think that they imply that it does without explicitly making the claim.

 

[Clip]

Peak fare starts at 0630 so they charged you correctly in my opinion for a zone 3 to zone 2 fare.

 

[hungover]

Peak fare starts at 0630 so they charged you correctly in my opinion for a zone 3 to zone 2 fare.

********** Blushes *************

Yes you are correct. I had incorrectly assumed that it was 7AM rather than 6.30AM.

My apologies to TFL, and for wasting everyone else's time.