Trying to buy a rover

[Lewis lamb62)]

I was at Leeds on Sunday trying to buy a Greater Manchester Area- Day Saver TM (train and tram) rover from the Northern operated ticket office.

I was informed that I could only use the ticket in a certain numbered zone, when I challenged this she said I’ll have to go to Manchester to buy it.

I eventually settled for a South Pennines Day Ranger.

I haven’t got a cue why she was saying all this considering these are the ticket conditions:



Tickets are valid from 09:30 Mondays to Fridays, all day Saturdays, Sundays and Bank Holidays. Please note restrictions apply to all local train journeys, irrespective of direction, departing between 16:01 and 18:29, Monday to Friday excluding bank holidays.

Daysaver tickets are valid until 04:00 the next morning on trains/trams, where services exist.

Daysaver TM is valid on all Rail and Metrolink services within Greater Manchester.

Only available within the area shown on the map.

—————————————————-

So can someone please explain two things to me:

• Why was i told the ticket was only valid in a numbered Zone when the map doesn’t t even have zones on

• Why she couldn’t sell me the ticket

• Am I reading the terms and conditions wrong?


Cheers.

Link to the national rail website:


https://www.nationalrail.co.uk/times_fares/pr3cfe47a5f74f71a910521f00c13663.aspx

 

[CaptainHaddock]

This cropped up last month and it would appear that the ticket has been rebranded as the "System One 1 day Any Train & Tram Adult (Off Peak)"

https://systemonetravel.co.uk/travelcard-finder

See this thread for more....

https://www.railforums.co.uk/threads/can-i-still-get-a-greater-manchester-area-daysaver-tm.181425/

 

[yorkie]

...she said I’ll have to go to Manchester to buy it....

That's incorrect. I assume the staff just didn't know how to issue it, so gave this as an excuse.

 

[RJ]

I'm looking on the TIS now. Daysaver TM, £9.00.

Sometimes when you're given bad advice, it's better simply to nod, get your ticket then go about your business. Challenging someone in these circumstances is pointless.