Unknown journey on recenttraintimes

Discussion in 'Fares Advice & Policy' started by Goonerfan987, 8 Nov 2019.

  1. Goonerfan987

    Goonerfan987 Member

    Messages:
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    12 Oct 2019
    Location:
    Kent
    I've noticed a few times that there's incomplete information on there for past journeys i wanted to check.
    An example would be st pancras to Folkestone central 21st October 23:37.
    What could be the reason for it being unknown? And if you happened to have a delay repay for that time, how do the train companies verify it if it's showing as unknown for them too? Or do they have information not published on rtt?
     
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  3. greatkingrat

    greatkingrat Established Member

    Messages:
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    20 Jan 2011
    Sometimes the Network Rail data feeds will go down temporarily which can mean the open data sites only show partial or no actual times during the outage. The actual running times should still be available on internal industry systems, it is just the public interface that is affected.
     
  4. nw-sparks

    nw-sparks Member

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    Liverpool

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