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Validity of Merseytravel Concessionary passes?

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markymark2000

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Djgr

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I thought Merseytravel Conc passes are only valid on the Merseyrail network.
Bidston to Heswall yes.

And also Southport to Meols Cop.

Concessionary passes have no connection with TOCs. If any train stops between two stations in the relevant geographical area then the Merseytravel pass (senior, disabled, SaveAway) is valid (subject to certain time constraints)
 

childwallblues

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Bidston to Heswall yes.

And also Southport to Meols Cop.

Concessionary passes have no connection with TOCs. If any train stops between two stations in the relevant geographical area then the Merseytravel pass (senior, disabled, SaveAway) is valid (subject to certain time constraints)
And Kirkby to Rainford.
 

markymark2000

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Yes, most of west Wirral nowadays will drive to Merseyrail stations in preference to Borderlands stations for both leisure and commuting. Hopefully that will change as it improves.

Between TfW and Merseyrail they do need to sort out the ticketing though - not just for number counts, but because people get charged penalty fares at Liverpool stations when they couldn’t buy a ticket on the Bidston train and had no time at Bidston to buy a ticket because of the routine late running and the (scheduled) short liverpool connection (i know people who have had them)
Or if people buy an e-ticket or mobile ticket they get fined on merseyrail because their ticketing policy dates back to before the 507/508s were even introduced and they refuse to accept any kind of electronic ticket (bar their own daysaver which hardly anyone knows they can get as an e ticket).
 

DLAYKEGER

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Or if people buy an e-ticket or mobile ticket they get fined on merseyrail because their ticketing policy dates back to before the 507/508s were even introduced and they refuse to accept any kind of electronic ticket (bar their own daysaver which hardly anyone knows they can get as an e ticket).
I've lost count of the number of times I have been unable to buy a ticket on board, and have to rush to ticket office at Bidston b4 the connecting train. TFW is probably not losing out on revenue towards Liverpool city due to Merseyrail penalty fares , but many must get free rides to the other stations on the borderlands route. Surely ticket vending machines should be a priority, or get Merseyrail to accept TFW e-tickets on their App. That way they may get real passenger numbers. You only need to see jump in passengers (b4 covid) at Heswall, where Merseytravel do pasenger surveys of travellers that is used to count passengers using their tickets such as Trio and Savaways
 

OutdoorM

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Re the non acceptance of e tickets, Merseyrail's policy is an out dated joke. I presume it is that way so as to give more reasons to retain staff at the manned stations?
 

L401CJF

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Re the non acceptance of e tickets, Merseyrail's policy is an out dated joke. I presume it is that way so as to give more reasons to retain staff at the manned stations?
I think partly that, and partly because Merseytravel want roll out pay as you go tap in/out eventually. Given the fact its taken them over 10 years to get solo and railpass onto the Walrus/Metro Card, and still no trio available in smart format, it probably won't come in for at least 100 years.
 

norbitonflyer

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Concessionary passes have no connection with TOCs. If any train stops between two stations in the relevant geographical area then the Merseytravel pass (senior, disabled, SaveAway) is valid (subject to certain time constraints)
That may be the case in Merseyside, but it is not a general rule. The time limits on over 60 passes in London are a minefield as they depend on the TOC you are using, sometimes even services on the same line. For example on the Overground and Elizabeth Line the tickets are valid from 0900 (it used to be all day) but on Southern, Greater Anglia and Great Western, on trains using the very same tracks - the limit is and always has been 0930, and Heathrow Express is off limits altogether (as is HS1 St Pancras to Stratford). (And it's not a TfL/non-TfL thing, because Chiltern, C2C, LMR, and parts of TSGN (the Northern City Line and part of Thameslink) have the 0900 cutoff)
 

LNW-GW Joint

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Welsh and Merseyside concession card holders can travel free on their geographical bits of the Wrexham-Bidston line.
The odd man out is Neston (Cheshire West) - but they have nowhere else to go within the same LA area.
 

Djgr

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That may be the case in Merseyside, but it is not a general rule. The time limits on over 60 passes in London are a minefield as they depend on the TOC you are using, sometimes even services on the same line. For example on the Overground and Elizabeth Line the tickets are valid from 0900 (it used to be all day) but on Southern, Greater Anglia and Great Western, on trains using the very same tracks - the limit is and always has been 0930, and Heathrow Express is off limits altogether (as is HS1 St Pancras to Stratford). (And it's not a TfL/non-TfL thing, because Chiltern, C2C, LMR, and parts of TSGN (the Northern City Line and part of Thameslink) have the 0900 cutoff)
Well it sounds like the Merseytravel approach is far more sensible.

Welsh and Merseyside concession card holders can travel free on their geographical bits of the Wrexham-Bidston line.
The odd man out is Neston (Cheshire West) - but they have nowhere else to go within the same LA area.
Ha. Well they did lobby hard to stay in Cheshire so now they have to lie in it.
 

Krokodil

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Re the non acceptance of e tickets, Merseyrail's policy is an out dated joke. I presume it is that way so as to give more reasons to retain staff at the manned stations?
It's no different from London Underground - it's done on the basis that waiting for people to faff around with barcodes would cause congestion at the barriers.
 

Vespa

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Welsh and Merseyside concession card holders can travel free on their geographical bits of the Wrexham-Bidston line.
The odd man out is Neston (Cheshire West) - but they have nowhere else to go within the same LA area.
There are exceptions like Chester and Ormskirk which is outside the Merseyside area and Merseyside ENCTS is valid for travel.
 

Djgr

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There are exceptions like Chester and Ormskirk which is outside the Merseyside area and Merseyside ENCTS is valid for travel.
But only by train.

There is more to Neston than the railway station in the eyes of the residents there, though some on this website would think such a statement bordered on the heretical.
Let's just say that it has the reputation for being extremely insular. (Not that this is of any relevance for this thread)
 
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Djgr

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It's also valid for buses outside Merseyside after 9.30am

*England only.

Scotland and Wales have their own version of the national concessionary travelpass.
Concessionary passes in Liverpool City Region start from the 60th birthday for local residents within the designated area, who would not be eligible for national schemes.
 

Vespa

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Concessionary passes in Liverpool City Region start from the 60th birthday for local residents within the designated area, who would not be eligible for national schemes.
You're thinking of the over 60 pass which if I recall correctly operates only in London, disabled and state pension age ENCTS is absolutely valid round England.
 

L401CJF

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You're thinking of the over 60 pass which if I recall correctly operates only in London, disabled and state pension age ENCTS is absolutely valid round England.
Merseytravel do a 60+ one which used to be a yellow card, now in Metrocard style. Valid for bus and rail journeys in Merseyside only, plus Merseyrail to Chester/Ellesmere Port/Ormskirk.
 

Djgr

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Merseytravel do a 60+ one which used to be a yellow card, now in Metrocard style. Valid for bus and rail journeys in Merseyside only, plus Merseyrail to Chester/Ellesmere Port/Ormskirk.
and also single journeys on the Mersey ferry!
 

Watershed

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I've lost count of the number of times I have been unable to buy a ticket on board, and have to rush to ticket office at Bidston b4 the connecting train. TFW is probably not losing out on revenue towards Liverpool city due to Merseyrail penalty fares , but many must get free rides to the other stations on the borderlands route. Surely ticket vending machines should be a priority, or get Merseyrail to accept TFW e-tickets on their App. That way they may get real passenger numbers. You only need to see jump in passengers (b4 covid) at Heswall, where Merseytravel do pasenger surveys of travellers that is used to count passengers using their tickets such as Trio and Savaways
There's no requirement to rush or miss a train in order to buy a ticket at your interchange station. You're only required to buy a ticket at the first reasonable opportunity, which may be onboard one of your trains or at your interchange station, but in some circumstances it may be at your destination.

One thing worth bearing in mind is that you can now collect ToD bookings at Merseyrail ticket offices. Whilst strictly speaking there's no entitlement to collect a ticket mid-journey, I think collecting your ticket at Bidston ticket office may be a pragmatic approach to things (equally, you may find it's no quicker than buying a ticket there and then).
 

DLAYKEGER

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There's no requirement to rush or miss a train in order to buy a ticket at your interchange station. You're only required to buy a ticket at the first reasonable opportunity, which may be onboard one of your trains or at your interchange station, but in some circumstances it may be at your destination.

One thing worth bearing in mind is that you can now collect ToD bookings at Merseyrail ticket offices. Whilst strictly speaking there's no entitlement to collect a ticket mid-journey, I think collecting your ticket at Bidston ticket office may be a pragmatic approach to things (equally, you may find it's no quicker than buying a ticket there and then).

Personally I would not like to risk it with the penalty fares and staff routinely at the top of esculators fining people. The penalty fine info states buy ticket at first opportunity, and we are now expected to take photos to show ticket office closed, or risk being fined
 

Watershed

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Personally I would not like to risk it with the penalty fares and staff routinely at the top of esculators fining people. The penalty fine info states buy ticket at first opportunity, and we are now expected to take photos to show ticket office closed, or risk being fined
Unfortunately Merseyrail do seem to be a law unto themselves, routinely ignoring bits of the Penalty Fares Regulations where it suits them. The fact that you are in the right is little consolation if you're unlawfully issued with a Penalty Fare.
 

gray1404

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Merseyrail cannot refuse to accept an e-ticket or mticket if one is issued and is valid on a route involving their trains. Any such PF should be appealed.

Likewise they cannot issue a PF if a customer has insufficient time at an interchange station.
 

LNW-GW Joint

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Merseyrail cannot refuse to accept an e-ticket or mticket if one is issued and is valid on a route involving their trains. Any such PF should be appealed.
Likewise they cannot issue a PF if a customer has insufficient time at an interchange station.
I bought a Merseyrail Daysaver online today for the first time, as Hooton station booking office was not working ("pay at destination").
It was delivered as an e-ticket (PDF), which I showed at Liverpool Central without problems.
However, it didn't work the automatic gates and had to be shown at the manual gate (no scan made).
 
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TUC

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Merseyrail cannot refuse to accept an e-ticket or mticket if one is issued and is valid on a route involving their trains. Any such PF should be appealed.
Exactly. I would be saying to the staff member that, since they are refusing to accept a perfectly valid ticket, the problem is theirs and they have no power to issue a penalty fare when a valid ticket has been presented.
 

JBuchananGB

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It is perfectly possible to obtain e-Tickets for journeys involving MerseyRail. A week or so ago I went from Southport to London and back using Off-Peak return. Outbound I travelled via Wigan. But coming back on the strike day 18 March, with no services available between Wigan and Southport, I travelled via Liverpool. As it happens I had chosen CCSTs as my ticket method, but Northern would happily have sold me e-Tickets for Southport to London via Wigan and return, which would have been valid on Merseyrail.
 

DLAYKEGER

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It is perfectly possible to obtain e-Tickets for journeys involving MerseyRail. A week or so ago I went from Southport to London and back using Off-Peak return. Outbound I travelled via Wigan. But coming back on the strike day 18 March, with no services available between Wigan and Southport, I travelled via Liverpool. As it happens I had chosen CCSTs as my ticket method, but Northern would happily have sold me e-Tickets for Southport to London via Wigan and return, which would have been valid on Merseyrail.

It may be possible, but the reality is, you are likely to get a fine if stopped and I would not like the stress of appealing acfine
 

OutdoorM

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re e tickets, yes you can buy an e ticket that covers travel on Merseyrail, however my understanding is that you have to take the eticket into a manned station and get a paper ticket issued to you.

Failure to do this has led to fines being issued.

See link below from 2021 Liverpool Business News about a person with a valid e ticket being fined becuase they had not exchanged the e ticket for a paper ticket ahead of starting the journey on Merseyrail.

Story about person fined for not having a paper ticket when they did have an e ticket for the journey
 

Hadders

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re e tickets, yes you can buy an e ticket that covers travel on Merseyrail, however my understanding is that you have to take the eticket into a manned station and get a paper ticket issued to you.

Failure to do this has led to fines being issued.

See link below from 2021 Liverpool Business News about a person with a valid e ticket being fined becuase they had not exchanged the e ticket for a paper ticket ahead of starting the journey on Merseyrail.

Story about person fined for not having a paper ticket when they did have an e ticket for the journey
There is no requirement to do this whatsoever. If a ticket is issued as an e-ticket or m-ticket and is otherwise valid on the train you are traveling on then it has to be accepted.

Merseyrail cannot unilaterally make up their own rules.
 
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